768177 - Cannot do OS X 10.6 installs on parallels without a physical CD

Status: RESOLVED FIXED

(Infrastructure & Operations :: RelOps: General, task)

Description

[Dustin J. Mitchell [:dustin] (he/him)]

I've been told, and verified empirically, that the ISO on fs2 does not work to install OS X on parallels.  Bug 759370 is an example of this.

I'd like to file a parallels support case, but I think the first thing to do is verify that the ISO is a faithful reproduction of the DVD.

Comment 1

[Dustin J. Mitchell [:dustin] (he/him)]

I spoke with a tech about another issue, and he said that this is *not* normal, so once we've verified the MD5's and whatnot, we should definitely file a ticket with them.

Comment 2

[Dustin J. Mitchell [:dustin] (he/him)]

Phong, can you either md5sum the DVD, or put it in a drive somewhere I can get to?

The ISOs are:

[dustin@mvadm01 Apple]$ md5sum Mac_OS_X_10.6_Snow\ Leopard_Retail.iso
3acd5def1d43827ef9e347e80dbcb2d1  Mac_OS_X_10.6_Snow Leopard_Retail.iso
[dustin@mvadm01 Apple]$ md5sum Mac_OS_X_Server_10.6.dmg
1670c9e595182019d6cd761329a4ea73  Mac_OS_X_Server_10.6.dmg

(we want the second one, but just for reference..)

Comment 3

[Phong Tran [:phong]]

Do need the desktop or server version?

Comment 4

[Dustin J. Mitchell [:dustin] (he/him)]

I had tried with desktop most recently.

Comment 5

[Dustin J. Mitchell [:dustin] (he/him)]

Phong, got any hex digits for me? :)

Comment 6

[Phong Tran [:phong]]

Peter:  Can you create a new image for Dustin?

Comment 7

[Peter ONeill [:zero]]

I have one he can use. When can you pick it up?

Comment 8

[Dustin J. Mitchell [:dustin] (he/him)]

I need an md5 hash.  And I'm not onsite, so I can't pick it up.  But it's only 20 characters so if you copy-paste it into the bug that should be sufficient :)

Comment 9

[Peter ONeill [:zero]]

How do I get the md5 hash?

Comment 10

[Dustin J. Mitchell [:dustin] (he/him)]

get an iso file and run
 (on a mac) md5 foo.iso
 (on linux) md5sum foo.iso

Comment 11

[Dustin J. Mitchell [:dustin] (he/him)]

Henry, you pinged me yesterday pointing out there's an ISO on fs2.  I know there is :)

The context is all in this bug, but we need a *new* ISO taken and compared to the existing to see if the existing ISO is corrupt.

Comment 12

[Dustin J. Mitchell [:dustin] (he/him)]

Let me simplify and recap the request here:

Please capture a *new* ISO image of the Mac OS X 10.6 Server DVD and place it somewhere I can access it.

Comment 13

[Henry Langi [:hlangi]]

Sorry for delay here. I'll get this up today.

Comment 14

[Dustin J. Mitchell [:dustin] (he/him)]

Henry found the retail disk, and the md5's differ.  He's going to upload the new ISO to fs2.  As for the server disk, Henry can't find one.  From ##osx-server:

22:00 < djmitche> anyone know a way to get Apple install media?  Can't seem to locate my OS X Server disk, for which I have adequate licenses
22:00 < djmitche> 10.6 ^
22:31 < tvsutton> djmitche: $99 to Apple for a developer account
22:31 < djmitche> orly - we have one of those
22:31 < djmitche> I'll look there
22:31 < tvsutton> check the ADC downloads
22:32 < tvsutton> I believe they still offer them... But could be wrong.
22:33 < djmitche> thanks!

Comment 15

[Henry Langi [:hlangi]]

New iso has been added.

http://fs2/IT/Apple/Mac_OS_X_10.6_Snow_Leopard.iso

Comment 16

[Dustin J. Mitchell [:dustin] (he/him)]

Oh, I bet that DVD is sticking out of, or very near, parallels{2,3}.community.scl3.  Dcops, can you check it out?  Probably easiest is to stick it in one of those two machines (let me know which), and I'll rip the ISO.

Comment 17

[Dustin J. Mitchell [:dustin] (he/him)]

Oh, the update re downloading from Apple is, they have all of the developer seeds, and all of the updates, but the 10.6.0 install DVD is conspicuously absent.

Comment 18

[Dustin J. Mitchell [:dustin] (he/him)]

(In reply to Dustin J. Mitchell [:dustin] from comment #16)
> Oh, I bet that DVD is sticking out of, or very near,
> parallels{2,3}.community.scl3.  Dcops, can you check it out?  Probably
> easiest is to stick it in one of those two machines (let me know which), and
> I'll rip the ISO.

Van - this is the part I need.  When we installed the VMs on parallels2/3, y'all found the DVD, so I bet it's still in scl3 somewhere.  Please stick the DVD into a machine and I'll rip an ISO of it.

Comment 19

[Van Le [:van]]

:dustin, I've inserted the CD into camino-xserve4.community.scl3. Please let me know if there are any issues and let me know when we can remove the disk for safe keeping.

thanks,
Van

Comment 20

[Dustin J. Mitchell [:dustin] (he/him)]

Thanks!

Comment 21

[Dustin J. Mitchell [:dustin] (he/him)]

Van: I've got the image - you can take the disk back.  Thanks again!

Comment 22

[Dustin J. Mitchell [:dustin] (he/him)]

OK, that ripped image didn't work.  Off to a parallels support call I go!

Comment 23

[Dustin J. Mitchell [:dustin] (he/him)]

 [Parallels #1463773] Instals without physical media do not work

Comment 24

[Dustin J. Mitchell [:dustin] (he/him)]

Parallels recommended that I capture a .dmg instead of a .iso.  Vinh has kindly inserted the DVD again (and again after I ejected it like a dummy), and the install seems to be proceeding apace.  I'll check back tomorrow, and if this works, I'll put the .dmg on fs2 and add some docs.

Comment 25

[Dustin J. Mitchell [:dustin] (he/him)]

That seemed to work - I got as far as the license code, where I don't have one in the right format (XSVR-106-999).  I'll copy the DMG to fs2 and update Mana.

Thanks for the help everyone :)