769125 - "Unable to load address book file ..."

Status: RESOLVED WORKSFORME

(Thunderbird :: Address Book, defect)

Comment 1

[Hashem Masoud]

(In reply to tsukuda from comment #0)
You didn't write any details about your bug! Please follow the rules here: https://developer.mozilla.org/en/Bug_writing_guidelines

Comment 2

[tsukuda]

Sorry, I was not able to complete last time.

Although I checked the similar reports, I cannot find the solution for loacked adress book files.  When I close Thunderbird 13.0, and re-open it again, the message saying "abook.mab cannot be loaded.  It may be used by other application."  The name of mab file depends on the time.  I have several address book files.  When I load TB right after my PC loaded, all address books can be read without problem.  While I am using TB and other application such as IE or Office programs, etc., the files seem to be locked.  Once they are locked, they cannot be un locked without rebooting the PC.  I do not use LDAP server.  I wonder if Virusscan has something to do with it, since DAT file is renewed everday.

Comment 3

[:aceman]

It can be the antivirus. Or also Thunderbird itself, if you close and reopen it too quickly.

Comment 4

[Ludovic Hirlimann [:Usul]]

Can you use Filemon from Mircosoft to figure out what is using the file ?

Comment 5

[tsukuda]

I checked Microsoft site and found that Process Monitor (former Filemon) can be run on XP SP2 not SP3.

Comment 6

[:aceman]

OK then try Process Explorer http://technet.microsoft.com/en-us/sysinternals/bb896653.

Comment 7

[tsukuda]

Thanks.

I tried Process Explorer but except for Thunderbird, no process access Thunderbird files.

Does it matter of timing of opening files?

Comment 8

[Mike Conley (:mconley) (:⚙️)]

(In reply to tsukuda from comment #7)
> Thanks.
> 
> I tried Process Explorer but except for Thunderbird, no process access
> Thunderbird files.
> 
> Does it matter of timing of opening files?

Hm, this is a new one for me. Cc'ing Wayne and Roland. Have you folks heard of this one before?

Comment 9

[Wayne Mery (:wsmwk)]

tsukuda, is "abook.mab cannot be loaded" the EXACT text?

only thing comes to mind is where open file handle limit was hit.

Comment 10

[tsukuda]

I'm not sure about the exact message in English since mine is the Japanese version.  Seeing from the similar report, the following message should be the one in English:

"Unable to load address book file abook.mab. It may be read-only, or locked by another application. Please try again later."  

The name of file depends on the time but it is always the address book file such as history.mab or impab.mab, etc.

The situation calms down these days.  While the message still pops up randomly after loading, the address book can be read "later".

Comment 11

[James Rome]

I see this with the latest Thunderbird on OS X 10.8.3. See attached.
The address book usually works however.

Comment 12

[James Rome]

Attachment: what I see on every startup.

Comment 13

[Wayne Mery (:wsmwk)]

tsukuda, do you still see this problem?

Comment 14

[tsukuda]

After the several updates, the problem was resolved.

Thank you for the assistance, anyway.

Comment 15

[Wayne Mery (:wsmwk)]

(In reply to tsukuda from comment #14)
> After the several updates, the problem was resolved.
> 
> Thank you for the assistance, anyway.

Thanks. worksforme is more appropriate.