Closed Bug 769125 Opened 10 years ago Closed 9 years ago

"Unable to load address book file ..."

Categories

(Thunderbird :: Address Book, defect)

13 Branch
x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: tsukuda, Unassigned)

Details

(Whiteboard: [resolved by TB24.x?])

Attachments

(1 file)

No description provided.
(In reply to tsukuda from comment #0)
You didn't write any details about your bug! Please follow the rules here: https://developer.mozilla.org/en/Bug_writing_guidelines
Sorry, I was not able to complete last time.

Although I checked the similar reports, I cannot find the solution for loacked adress book files.  When I close Thunderbird 13.0, and re-open it again, the message saying "abook.mab cannot be loaded.  It may be used by other application."  The name of mab file depends on the time.  I have several address book files.  When I load TB right after my PC loaded, all address books can be read without problem.  While I am using TB and other application such as IE or Office programs, etc., the files seem to be locked.  Once they are locked, they cannot be un locked without rebooting the PC.  I do not use LDAP server.  I wonder if Virusscan has something to do with it, since DAT file is renewed everday.
Keywords: common-issue-
Whiteboard: loacked address book files
It can be the antivirus. Or also Thunderbird itself, if you close and reopen it too quickly.
Keywords: common-issue-
Whiteboard: loacked address book files
Can you use Filemon from Mircosoft to figure out what is using the file ?
I checked Microsoft site and found that Process Monitor (former Filemon) can be run on XP SP2 not SP3.
OK then try Process Explorer http://technet.microsoft.com/en-us/sysinternals/bb896653.
Thanks.

I tried Process Explorer but except for Thunderbird, no process access Thunderbird files.

Does it matter of timing of opening files?
(In reply to tsukuda from comment #7)
> Thanks.
> 
> I tried Process Explorer but except for Thunderbird, no process access
> Thunderbird files.
> 
> Does it matter of timing of opening files?

Hm, this is a new one for me. Cc'ing Wayne and Roland. Have you folks heard of this one before?
tsukuda, is "abook.mab cannot be loaded" the EXACT text?

only thing comes to mind is where open file handle limit was hit.
I'm not sure about the exact message in English since mine is the Japanese version.  Seeing from the similar report, the following message should be the one in English:

"Unable to load address book file abook.mab. It may be read-only, or locked by another application. Please try again later."  

The name of file depends on the time but it is always the address book file such as history.mab or impab.mab, etc.

The situation calms down these days.  While the message still pops up randomly after loading, the address book can be read "later".
I see this with the latest Thunderbird on OS X 10.8.3. See attached.
The address book usually works however.
tsukuda, do you still see this problem?
Flags: needinfo?(tsukuda)
Summary: cannot load the address book files → "Unable to load address book file ..."
Whiteboard: [closeme 2013-11-20]
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(tsukuda)
Resolution: --- → INVALID
Whiteboard: [closeme 2013-11-20]
After the several updates, the problem was resolved.

Thank you for the assistance, anyway.
(In reply to tsukuda from comment #14)
> After the several updates, the problem was resolved.
> 
> Thank you for the assistance, anyway.

Thanks. worksforme is more appropriate.
Resolution: INVALID → WORKSFORME
Whiteboard: [resolved by TB24.x?]
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