769609 - Free/paid app installation not working in production

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[Christopher Van Wiemeersch [:cvan]]

Steps to reproduce:
1) Load an app's detail page.
2) Click the "Install" button.
3) Notice the error message: "There was a problem installing the app." (http://cl.ly/2B1u2z2R222j3j3w1o20)

Victor informed me of this on IRC a few minutes ago. It looks like we're choking on this line: https://github.com/mozilla/zamboni/blob/master/mkt/receipts/views.py#L84

NOTE: This affects both free and paid apps.

Compare

https://marketplace.mozilla.org/en-US/app/chess-1/

to

https://marketplace-dev.allizom.org/en-US/app/chess-2/

Comment 1

[Andy McKay]

z.services:ERROR Posting to signing failed: 409 :/data/www/addons.mozilla.org/zamboni/lib/crypto/receipt.py:43

Signing service is returning a 409

Comment 2

[Andy McKay]

Jun 29 07:34:24 web26.addons.phx1.mozilla.com: [1df0320c-8a69-11e1-bf36-441ea15c3000][66.183.58.115] z.services:INFO Receipt contents: 

{"product": {"url": "http://galactians2.spacemonsters.co.uk", "storedata": "id=379975"}, "iss": "https://marketplace.mozilla.org", "verify": "https://receiptcheck.marketplace.mozilla.org/verify/379975", "detail": "https://marketplace.mozilla.org/en-US/purchases/379975", "reissue": "https://marketplace.mozilla.org/en-US/app/galactians2/purchase/reissue", "user": {"type": "directed-identifier", "value": "[snip]"}, "exp": 1356705264, "iat": 1340980464, "typ": "purchase-receipt", "nbf": 1340980464} 

:/data/www/addons.mozilla.org/zamboni/lib/crypto/receipt.py:32

Looks ok to me.

Comment 3

[Andy McKay]

We are hitting: nbf > exp

https://github.com/mozilla/trunion/blob/master/trunion/validators.py#L78

Comment 4

[Wil Clouser [:clouserw]]

New certs are installed, so this is fixed.  At least for the next 2 weeks.

Comment 5

[krupa raj[:krupa]]

verified fixed at https://marketplace.mozilla.org/en-US/app/galactians2/