769909 - youtube video stops working after certain time

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[zaheer9869]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

played youtube video


Actual results:

Youtube videos are not fully loading.(its showing fully buffered but is actually Not) . it runs for few mins.. then the buffer progress bar shows it has loaded fully.. after certain time video stops .. play button on utube turns to play button from pause and video goes no ver further.. problem only with firefox.. tried fresh installing firefox after deleting cache.. fresh install flash player deleting cache but nothing working..


Expected results:

it should play full video

Comment 1

[Matthias Versen [:Matti]]

Your forgot to include the used flash version.
There are several issues known caused the Adobe Flash update.

Please see http://forums.adobe.com/thread/1018071?tstart=0
marking invalid since we can't fix bugs in the plugin itself

Comment 2

[zaheer9869]

Its (Flash) 11.3.300.262

Details:
I read some were this a known issue in 32 bit firfox, so I installed 64 bit Nightly but this too is having same issue. I read Opera and firefox uses the same version of flash. But this problem is not in Opera and internet explorer.

Nightly : 16a1 (2012-06-30)
Extensions loaded are : Adblock plus 2.1, auto refresh 1.0.2, Loading bar 0.30, slide tabs1.0

Anything more you require?


(In reply to Matthias Versen (Matti) from comment #1)
> Your forgot to include the used flash version.
> There are several issues known caused the Adobe Flash update.
> 
> Please see http://forums.adobe.com/thread/1018071?tstart=0
> marking invalid since we can't fix bugs in the plugin itself

Comment 3

[zaheer9869]

oops I didn't read the last line of yours. So you are sure its a flash issue ?

Comment 4

[Matthias Versen [:Matti]]

The protected mode feature of flash is only enabled if you use Firefox and the first flash version with this feature got released at the same time as FF13 (11.3.300.252 ?)
Opera is using the same plugin but the flash plugin doesn't enable the protected mode feature with Opera. IE doesn't count because they are using a different plugin (ActiveX).
This protected mode is causing various issues.
I disabled the protected mode in flash on my system due to a 100% crash while switching to fullscreen.

Disabling the protected mode in Flash and also trying an older flash version (just for a test due to security issues with older versions) is a minimum test to be sure that this isn't caused by the new flash version.

Comment 5

[zaheer9869]

Yes thanks a lot Matthias Versen, it seems protected mode was indeed the problem. I disabled it now..so far so good. Thanks once again