Closed
Bug 769937
Opened 12 years ago
Closed 12 years ago
Shutdown - Error on close: Earlybird has stopped working
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: webweaver64, Unassigned)
Details
(Keywords: 64bit)
Attachments
(1 file)
399.99 KB,
image/png
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Details |
Whenever I use File > Exit or when it's restarting for an update or addon I receive an error message that Earlybird has stopped working. If it's a restart sometimes the program actually does restart without me forcing a close and manually restarting. Sometimes it doesn't. I don't know what I'm doing differently, however it always happens when using File > Exit however I don't have to force a close, I can also just close the error box and it will reopen. Here are the details of the error: Problem signature: Problem Event Name: BEX Application Name: thunderbird.exe Application Version: 15.0.0.4564 Application Timestamp: 4feef706 Fault Module Name: xul.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4feef649 Exception Offset: 64c6ebd1 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Comment 1•12 years ago
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Did you try to reinstall ?
Comment 2•12 years ago
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I see this also when using daily. 64bit build. related to bug 682444 ?
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: 64bit
Summary: Error on close: Earlybird has stopped working → Shutdown - Error on close: Earlybird has stopped working
Comment 3•12 years ago
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Comment 4•12 years ago
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I am having what appears to be the same problem in TB 15 beta 1 Problem signature: Problem Event Name: BEX Application Name: thunderbird.exe Application Version: 15.0.0.4581 Application Timestamp: 5006d2b3 Fault Module Name: xul.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 5006d21e Exception Offset: 65deed07 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Comment 5•12 years ago
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I don't think this is a problem any more.
Updated•12 years ago
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Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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Description
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