Closed Bug 771073 Opened 13 years ago Closed 13 years ago

Filelink Uploads to YouSendIt with French characters cannot be retrieved.

Categories

(Thunderbird :: FileLink, defect)

Product:
Thunderbird
Component:
FileLink
Version:
13 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 765575

People

(Reporter: el.cameleon.1, Unassigned)

Details

The link of a file store on YouSendIt by Thunderbird doesn't work. User get this strange error message: "An Error Has Occurred Invalid download. This download link contains no files Please search with knowledge base with the following error number: 100" It sounds like when files were uploaded via Thunderbird, an error occured when the upload was almost completed, and even though the upload failed, a download link was generated and went through. Several users report this error with Filelink: http://support.yousendit.com/t5/Sending-and-Receiving/downloading-files-that-are-attched-as-a-link-via-thunderbird-v13/td-p/16186 http://www.geckozone.org/forum/viewtopic.php?p=697027#p697027 (in French)
Ok, I was able to reproduce this. It appears as if YouSendIt is choking on uploads with special characters. STR: 1) Name some file "Le problème est déjà signalé.pdf" 2) Upload it to YouSendIt via Filelink 3) Follow the returned link What happens? The user sees the following error message: "An Error Has Occurred Invalid download. This download link contains no files Please search with knowledge base with the following error number: 100." What's expected? The user should be linked correctly to their file. I'll get in touch with YouSendIt.
Summary: Impossible to get a file uploaded via Filelink: "This download link contains no files" → Filelink Uploads to YouSendIt with French characters cannot be retrieved.
Severity: normal → major
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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