771684 - Phone doesn't find service provider or SIM card

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: General, defect)

Description

[Tony Chung [:tchung]]

Attachment: screenshot

This was originally filed in by jhammink github for gaia:  https://github.com/mozilla-b2g/gaia/issues/2210

My thoughts are this otoro phone has the ICS binaries that were flashed onto the phone first.   As a result,   The phone never actually finds the service provider. In status bar shows "Searching" forever. It's also not possible to send or receive calls.

I did test this on another otoro phone with GB binaries, and the SIM card detected the service provider just fine  (used "T-Mobile")

Environment: 
- 7/5/2012 - otoro built from trunk - git commit 533fcc12fd0f84cd589d4b9e89205f6201941a2ce

Logcat: https://gist.github.com/3056913

Repro: 
1) Reboot the phone.
2) While it is booting up, ensure that service provider name (and bars of coverage) appear in the top status bar.
3) Try to make a call out.

Expected
- Service provider name and bars of coverage appear in the top status bar   Calling out should work normally..

Actual
- Neither appear. Phone remains in "searching" mode forever. It's not possible to call out (or in) to the phone. Calling dialog, when attempting to initiate calls, shows "Unknown carrier".

Comment 1

[Michael Wu [:mwu]]

Works for me. You probably have a bad build.

1. Reflash the phone back to android ics.
2. Delete the out and backup-otoro directories.
3. ./config.sh otoro (do not use ANDROIDFS_DIR)
4. Build and flash as usual.

Comment 2

[John Hammink]

Ok, we'll try this.  Can we reflash to ics using NANDL utility?

Comment 3

[John Hammink]

Ok, it seems we can.  Once android is restored to the device, it recognizes the SIM card.  Trying to figure out where this is breaking in the actual build - will come back soon.

Comment 4

[John Hammink]

When I follow mwu's instructions there, I end up with a device that boots only to grey screen.  Not sure, could it be related to https://bugzilla.mozilla.org/show_bug.cgi?id=771922 ?

Comment 5

[Dietrich Ayala (:dietrich)]

Blocking. Michael, is there any other information that John can provide you with to unblock them here?

Comment 6

[Michael Wu [:mwu]]

According to https://github.com/mozilla-b2g/gaia/issues/2210#issuecomment-6866893 this is already resolved.

Comment 7

[Philipp von Weitershausen [:philikon]]

No point in renomming, let's just resolve it. Please reopen + renom if you see this again.