User Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0.1 Build ID: 20120614114901 Steps to reproduce: installed ff 13.0.1 and imported bookmarks,made it default browser. downloaded tb13.0.1 (latest stable) and installed, manually configured my pop3 mail sent and received test messages closed tb several reboots later, started tb. Actual results: XULRunner Error: Platform version '13.0.1' is not compatible with minversion >= 12.0 maxversion <= 12.0 [OK] then exits, tb doesn't come up. seems to be an improper version number in something. Expected results: tb should have come up normally.
Does reinstalling helps ?
on a fresh install?
and on a fresh windows I might add.
doing a reinstall does an UPGRADE. this is a fresh install. the installer is buggy.
(In reply to Jim Michaels from comment #4) > doing a reinstall does an UPGRADE. this is a fresh install. i don't understand this. install/reinstalll does not do an upgrade afaik. anyway, does this reproduce with newer version, like Tb16 or 17?
new windows install (refresh) of win8 consumer preview. installed ff 16, then installed 17 since upgrade locked up. downloaded and right clicked on tb17 setup and ran as admin. immediately showed current windows explorer in downloads directory "Downloads (not responding)". tb setup locks up consistently the windows explorer. tb was not previously installed.
it fired off 5 minutes later. still testing... windows 8 is being extremely slow now with recent spate of updates.
(In reply to Jim Michaels from comment #7) > it fired off 5 minutes later. still testing... windows 8 is being extremely > slow now with recent spate of updates. so this doesn't sound like an installer problem