772602 - Firefox 13.0 Youtube, Chess.com and other flash sites not working

Status: RESOLVED INCOMPLETE

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[giacomor]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

went to Chess.com and video wouldn't play; video player missing from page. Went to Youtube.com and it says error playing video, come back later.

Uninstalled Firefox after exporting bookmarks. Then let it remove profile. Reinstalled.


Actual results:

 No help. Does the same thing. Has latest Flash Player for Firefox, Safari, Opera.


Expected results:

Should have played videos. Google Chrome does.

Comment 1

[Loic]

Please, read the official support board for such troubleshooting questions.
https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox
It's probably an issue with Flash 11.3 and its protected mode.
See http://forums.adobe.com/thread/1018071?tstart=0 ("last resort" section)

Comment 2

[Benjamin Smedberg]

I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.

Comment 3

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.