773289 - Gateway timeout (504) on user/6265594

Status: RESOLVED WORKSFORME

(addons.mozilla.org Graveyard :: Add-on Builder, defect)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot showing gateway timeout

Our productions suite caught this (Selenium):

https://builder.addons.mozilla.org/user/6265594/ gives us a gateway timeout:

[11:02:33.993] GET https://builder.addons.mozilla.org/user/6265594/ [HTTP/1.1 504 Gateway Time-out 31834ms]

Comment 1

[Jason Thomas [:jason]]

This request is taking longer than 30 seconds to complete which is hitting both gunicorn and nginx timouts.

[[e-mail]1 ~]$ time curl -H "Host: builer.addons.mozilla.org" http://127.0.0.1:10007/user/6265594/
curl: (52) Empty reply from server

real	0m30.833s
user	0m0.001s
sys	0m0.002s

I tested with a higher gunicorn timeout (120 seconds) which allowed the request to complete in 75 seconds. Should it take this long for this request to complete?

Comment 2

[Wil Clouser [:clouserw]]

(In reply to Jason Thomas [:jason] from comment #1)
> This request is taking longer than 30 seconds to complete which is hitting
> both gunicorn and nginx timouts.
> 
> [[e-mail]1 ~]$ time curl -H "Host: builer.addons.mozilla.org"
> http://127.0.0.1:10007/user/6265594/
> curl: (52) Empty reply from server
> 
> real	0m30.833s
> user	0m0.001s
> sys	0m0.002s
> 
> I tested with a higher gunicorn timeout (120 seconds) which allowed the
> request to complete in 75 seconds. Should it take this long for this request
> to complete?

No.  If that's a QA account it probably has a million files it's trying to load or something.  This is a dev bug I'd suspect.

Comment 3

[Zac C (:zac)]

@wil, :D well maybe not a million, more like a few thousand :)

This has been stable lately - was any dev work done?

Comment 4

[Wil Clouser [:clouserw]]

No.  I think we got new (faster?) servers on the backend

Comment 5

[Piotr Zalewa [:zalun]]

It looks like it's working