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Freeze for minutes when cancel download

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
5 years ago
2 years ago

People

(Reporter: h427587, Unassigned)

Tracking

14 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
Build ID: 20120713134347

Steps to reproduce:

Open the http://qt.nokia.com/downloads/windows-cpp web page.
It tries to automatically download the file. I clicked to cancel button.


Actual results:

Firefox freezed for minutes. Tried again with restarted computer.


Expected results:

Simply cancel to download.
(Reporter)

Comment 1

5 years ago
It seems that need to start the browsing from this site:
http://qt.nokia.com/downloads/ and click on this link: "Qt libraries 4.8.2 for Windows (minGW 4.4, 318 MB)"

Comment 2

5 years ago
I tried to cancel the download, no freeze. 
Try with a new profile, please.
https://support.mozilla.org/en-US/kb/Managing-profiles

Comment 3

5 years ago
I noticed browser becomes unresponsive.
http://hg.mozilla.org/mozilla-central/rev/446b788ab99d
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0 ID:20120721041038

STR
1. Open http://qt.nokia.com/downloads/
2. Click link: "Qt libraries 4.8.2 for Windows (minGW 4.4, 318 MB)"
3. After a popup dialogue, click "Cancel" button after waiting for few seconds

4. Navigation back
5. Click same link: "Qt libraries 4.8.2 for Windows (minGW 4.4, 318 MB)" again
6. After a popup dialogue, click "Save" button

Actual Results:
  Browser becomes unresponsive.
Hi,

I have tried to test this using the latest Firefox release(43.0.4), but the links provided no longer work. Can you please put up a different website where this issue is reproducible?

Build ID 	20160105164030
User Agent 	Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0

Also could you please try to reproduce this on the latest release(43.0.4) and/or the latest Nightly (https://nightly.mozilla.org/) and provide the results? When doing this, please try to reproduce with a new clean Firefox profile, maybe even in safe mode, as some of this issues may be caused by third party installed add-ons or custom settings(https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems).

Thanks,
Cipri
Flags: needinfo?(h427587)
Since the reporter didn't provide the requested information, I will mark this issue as RESOLVED INCOMPLETE. If you still encounter this problem, please feel free to reopen this bug, or file a new one.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(h427587)
Resolution: --- → INCOMPLETE
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