Closed
Bug 776890
Opened 13 years ago
Closed 10 years ago
Flash player looks jagged on slots.pch.com
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: williamcarlking, Unassigned)
Details
Attachments
(1 file)
This is an attachment of the site. It may not look jagged and choppy in this screenshot, but it is choppy again today.
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Build ID: 20120713134347
Steps to reproduce:
Played PCH slots on slots.pch.com, which uses Adobe flash
Actual results:
The Flash portion of the site looks jagged.
Expected results:
Flash should have been clearer.
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Reporter | |
Comment 1•13 years ago
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User agent and other app/browser details:
Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.1
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon
0.4
true
adblockpopups@jessehakanen.net
Greasemonkey
0.9.20
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Nielsen NetSight
2.0
true
netsight@nielsen.com
Yahoo! Toolbar
2.4.8.20120412011105
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
https://www.google.com/
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
extensions.lastAppVersion
14.0.1
gfx.blacklist.direct2d
4
gfx.blacklist.layers.direct3d9
4
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1342566413
places.history.expiration.transient_current_max_pages
43068
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
AMD Radeon HD 6310 Graphics
Vendor ID
0x1002
Device ID
0x9802
Adapter RAM
384
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.861.1.2000
Driver Date
7-5-2011
Direct2D Enabled
Blocked for your graphics card because of unresolved driver issues.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0. Blocked for your graphics card because of unresolved driver issues.
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
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Reporter | |
Comment 4•13 years ago
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Yes: 11.3 r300, also known as 11.3.300.265
Okay, can you disable protected mode in Flash 11.3 and make a try?
See chapter "last resort" on http://forums.adobe.com/thread/1018071?tstart=0
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Reporter | |
Comment 6•13 years ago
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(In reply to Loic from comment #5)
> Okay, can you disable protected mode in Flash 11.3 and make a try?
> See chapter "last resort" on http://forums.adobe.com/thread/1018071?tstart=0
That help article is too technical for me...I apologize.
No, it's not. ;)
Just apply this chapter:
To disable Protected Mode, add the following line ProtectedMode=0 to your mms.cfg file located in:
Windows 32bit: C:\windows\system32\macromed\flash
Windows 64bit: C:\windows\syswow64\macromed\flash (<- your case: Win 7 64 bits)
If the mms.cfg file does not exist, create one using any standard text editor (e.g.. notepad)
Depending on your operating system, you might need to first save the mms.cfg file to a writable location (such as your documents or desktop folder) and then copy the file into the destination folder using Windows Explorer.
To re-enable Protected Mode, simply remove the line from the mms.cfg file.
***********
In addition, can you make a screenshot of your issue (press PrintScreen on your keyboard when the display issue appears, save the file as JPEG in MS Paint and attach the image to this bug)
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Reporter | |
Comment 8•13 years ago
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I did disable protected mode. However, since I used up all my plays on that site for today (Tuesday), I will have to try again tomorrow (Wednesday)
Okay, thanks for the feedback. If you enable protected mode again (it's just the line ProtectedMode=0 to delete), try to take a screenshot of the display issue if you can.
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Reporter | |
Comment 10•13 years ago
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Comment 11•11 years ago
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Hello William,
I just found your old bug report from 2012 and want to say sorry that there was no furter information on it.
I know that there was many problems with flash in this days and I also think that you are no more able to reproduce it with an actual Firefox version.
can you please confirm, or give us an actual example?
thanks for your help and sorry for the late response
Stefan
Flags: needinfo?(williamcarlking)
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Comment 12•10 years ago
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no feedback from reporter -> closed
please feel free to reopen this bug-report if you have additonal information and new steps to reproduce it.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(williamcarlking)
Resolution: --- → INCOMPLETE
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Description
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