Thunderbird doesn't close fully - crashes on shutdown @ libxul.so
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: Ulf.Zibis, Unassigned)
References
(Depends on 1 open bug)
Details
(Keywords: dataloss, hang)
Crash Data
Attachments
(1 obsolete file)
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1 Build ID: 20120713134347 Steps to reproduce: - close TB by red "X" from window frame (full screen) - immediately click Window's "Start"->"Shut down" - wait some seconds - cancel the "Shut down" dialogue - start TB again Alternative to cancel: - really shut down Windows to hibernation (I have this button added to "Shut down" dialogue) - resume from hibernation - start TB Actual results: --> message box: TB is already running, first close this. - Ctrl+Alt+Del to open Windows task manager + processes tab --> thunderbird.exe ist still running with 0 % CPU Expected results: TB should close correctly, at least after cancelling "Shut down" dialogue or resume from hibernation.
Problem also existed in former versions.
Comment 2•11 years ago
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I don't quite understand how this is different from garden variety thunderbird has not shut down. A stacktrace may help us. please use procedure at https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg - substitute "Thunderbird" where you see Firefox mentioned
After closing TB, opening shut down dialogue, cancelling it and then closing Windows Debugging Tools, TB was now more running this time
It seems, that the situation of not fully closed TB is not always caused by immediate click on Window's "Start"->"Shut down". Sometimes I see this situation long time after TB was closed without having clicked Window's "Start"->"Shut down". I have an IMAP account with ~30 subfolders where "Check this folder for new messages when there are new messages for this account" is set. Often it takes ~2+ minutes to load those new messages, after notification of new mails on this account (indicated by blue colour of the inbox folder), maybe because my providers mail server is slow. Maybe TB becomes to hang when I close TB during that waiting period.
- Problem also appears after moving this profile to Windows 7 and Ubuntu on x86_64. - Last time it caused my whole virtual folders to be lost.
- Since 9 months I'm using this profile mostly on Linux, sometimes Windows 7, the problem still occurs, but there seems no relation to "if "Start"->"Shut down" is invoked to early" any more. - Bug 621908 seems also related to this bug, but appears less often.
Comment 7•10 years ago
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(In reply to Ulf Zibis from comment #3) > Created attachment 709498 [details] > Windows Debugging Tools log stacktrace states "Failure could not be analyzed" SOrry, but we need a better stacktrace from you. Hopefully the next one will be charmed. > After closing TB, opening shut down dialogue, cancelling it and then closing > Windows Debugging Tools, TB was now more running this time How reproducible is this issue when using a current (or beta) version?
Comment 8•10 years ago
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Comment on attachment 709498 [details] Windows Debugging Tools log (incomplete) >Opened log file 'C:\Dokumente und Einstellungen\All Users\Desktop\ScreenShots\Thunderbird\thunderbird-debug_1600_2013-02-03_18-29-48-234.log' >0:000> .childdbg 1 >Processes created by the current process will be debugged >0:000> .tlist > 0n0 System Process > 0n4 System > 0n612 smss.exe > 0n688 csrss.exe > 0n716 winlogon.exe > 0n760 services.exe > 0n772 lsass.exe > 0n932 svchost.exe > 0n1008 svchost.exe > 0n1108 svchost.exe > 0n1180 svchost.exe > 0n1368 svchost.exe > 0n1608 AvastSvc.exe > 0n1616 explorer.exe > 0n1716 spoolsv.exe > 0n1920 rundll32.exe > 0n1948 rundll32.exe > 0n1956 TaskSwitch.exe > 0n1964 UnlockerAssistant.exe > 0n1972 PDVDServ.exe > 0n1992 Ext2Mgr.exe > 0n2000 AvastUI.exe > 0n188 ctfmon.exe > 0n228 Skype.exe > 0n276 SmaPanel.exe > 0n352 FwebProt.exe > 0n408 StCenter.exe > 0n508 HOTSYNC.EXE > 0n1136 fritzbox-usb-fernanschluss.exe > 0n1328 svchost.exe > 0n232 IGDCTRL.EXE > 0n112 nvsvc32.exe > 0n1048 rndlresolversvc.exe > 0n652 svchost.exe > 0n1552 wdfmgr.exe > 0n2992 alg.exe > 0n2564 svchost.exe > 0n864 firefox.exe > 0n3720 recordingmanager.exe > 0n3292 explorer.exe > 0n3876 taskmgr.exe > 0n2892 jqs.exe > 0n5632 windbg.exe > 0n5752 thunderbird.exe >0:000> sxn gp >0:000> |* lm >start end module name >00400000 00460000 thunderbird C (no symbols) >64d00000 64d3c000 snxhk C (export symbols) C:\Programme\AVAST Software\Avast\snxhk.dll >77ef0000 77f39000 GDI32 (pdb symbols) c:\symbols\gdi32.pdb\372C0F0E08FB456EAB7B4CB2B53E27952\gdi32.pdb >78aa0000 78b5e000 MSVCR100 (private pdb symbols) c:\symbols\msvcr100.i386.pdb\B74A49314FD64956BAF50772F83598012\msvcr100.i386.pdb >7c800000 7c908000 KERNEL32 (pdb symbols) c:\symbols\kernel32.pdb\A22E3A9843CC45B4A2BFA31377127D422\kernel32.pdb >7c910000 7c9c9000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\CEFC0863B1F84130A11E0F54180CD21A2\ntdll.pdb >7e360000 7e3f1000 USER32 (pdb symbols) c:\symbols\user32.pdb\D18A41B74E7F458CAAAC1847E2D8BF022\user32.pdb >0:000> g >ModLoad: 76330000 7634d000 C:\WINDOWS\system32\IMM32.DLL >ModLoad: 77da0000 77e4a000 C:\WINDOWS\system32\ADVAPI32.dll >ModLoad: 77e50000 77ee3000 C:\WINDOWS\system32\RPCRT4.dll >ModLoad: 77fc0000 77fd1000 C:\WINDOWS\system32\Secur32.dll >ModLoad: 10000000 1001a000 C:\Programme\Mozilla Thunderbird\mozglue.dll >ModLoad: 003d0000 003fb000 C:\Programme\Mozilla Thunderbird\nspr4.dll >ModLoad: 71a30000 71a3a000 C:\WINDOWS\system32\WSOCK32.dll >ModLoad: 71a10000 71a27000 C:\WINDOWS\system32\WS2_32.dll >ModLoad: 77be0000 77c38000 C:\WINDOWS\system32\msvcrt.dll >ModLoad: 71a00000 71a08000 C:\WINDOWS\system32\WS2HELP.dll >ModLoad: 76af0000 76b1e000 C:\WINDOWS\system32\WINMM.dll >ModLoad: 00a00000 00c28000 C:\Programme\Mozilla Thunderbird\mozjs.dll >ModLoad: 76bb0000 76bbb000 C:\WINDOWS\system32\PSAPI.DLL >ModLoad: 64e80000 64ea3000 C:\Programme\AVAST Software\Avast\aswJsFlt.dll >ModLoad: 774b0000 775ee000 C:\WINDOWS\system32\ole32.dll >ModLoad: 77bd0000 77bd8000 C:\WINDOWS\system32\VERSION.dll >ModLoad: 00c50000 00c57000 C:\Programme\Mozilla Thunderbird\plc4.dll >ModLoad: 00c60000 00c67000 C:\Programme\Mozilla Thunderbird\plds4.dll >ModLoad: 00c70000 00c88000 C:\Programme\Mozilla Thunderbird\nssutil3.dll >ModLoad: 00c90000 00d2e000 C:\Programme\Mozilla Thunderbird\nss3.dll >ModLoad: 00d30000 00d48000 C:\Programme\Mozilla Thunderbird\smime3.dll >ModLoad: 00d50000 00d75000 C:\Programme\Mozilla Thunderbird\ssl3.dll >ModLoad: 00d80000 00da8000 C:\Programme\Mozilla Thunderbird\NSLDAP32V60.dll >ModLoad: 00db0000 00db7000 C:\Programme\Mozilla Thunderbird\NSLDAPPR32V60.dll >ModLoad: 00dc0000 00e50000 C:\Programme\Mozilla Thunderbird\mozsqlite3.dll >ModLoad: 00e50000 00e56000 C:\Programme\Mozilla Thunderbird\mozalloc.dll >ModLoad: 78050000 780b9000 C:\Programme\Mozilla Thunderbird\MSVCP100.dll >ModLoad: 00e60000 01260000 C:\Programme\Mozilla Thunderbird\gkmedias.dll >ModLoad: 75790000 757fb000 C:\WINDOWS\system32\USP10.dll >ModLoad: 76320000 76325000 C:\WINDOWS\system32\MSIMG32.dll >ModLoad: 770f0000 7717b000 C:\WINDOWS\system32\OLEAUT32.dll >ModLoad: 01270000 02239000 C:\Programme\Mozilla Thunderbird\xul.dll >ModLoad: 7e670000 7ee91000 C:\WINDOWS\system32\SHELL32.dll >ModLoad: 77f40000 77fb6000 C:\WINDOWS\system32\SHLWAPI.dll >ModLoad: 76d20000 76d39000 C:\WINDOWS\system32\IPHLPAPI.DLL >ModLoad: 5b0f0000 5b128000 C:\WINDOWS\system32\UxTheme.dll >ModLoad: 778f0000 779e4000 C:\WINDOWS\system32\SETUPAPI.dll >ModLoad: 76620000 766d6000 C:\WINDOWS\system32\USERENV.dll >ModLoad: 773a0000 774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll >ModLoad: 02260000 02267000 C:\Programme\Mozilla Thunderbird\xpcom.dll >ModLoad: 59dd0000 59e71000 C:\WINDOWS\system32\dbghelp.dll >ModLoad: 746a0000 746ec000 C:\WINDOWS\system32\MSCTF.dll >ModLoad: 02640000 02645000 C:\Programme\Unlocker\UnlockerHook.dll >ModLoad: 75250000 7527e000 C:\WINDOWS\system32\msctfime.ime >ModLoad: 76f90000 7700f000 C:\WINDOWS\system32\CLBCATQ.DLL >ModLoad: 77010000 770e3000 C:\WINDOWS\system32\COMRes.dll >ModLoad: 02990000 02999000 C:\Programme\FRITZ!DSL\sarah.dll >ModLoad: 78520000 785c3000 C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_31a54e43\MSVCR90.dll >ModLoad: 029c0000 029d9000 C:\Programme\FRITZ!DSL\block.dll >ModLoad: 719b0000 719f0000 C:\WINDOWS\system32\mswsock.dll >ModLoad: 66710000 66769000 C:\WINDOWS\system32\hnetcfg.dll >ModLoad: 719f0000 719f8000 C:\WINDOWS\System32\wshtcpip.dll >ModLoad: 76bf0000 76c1e000 C:\WINDOWS\system32\WINTRUST.dll >ModLoad: 77a50000 77ae6000 C:\WINDOWS\system32\CRYPT32.dll >ModLoad: 77af0000 77b02000 C:\WINDOWS\system32\MSASN1.dll >ModLoad: 76c50000 76c78000 C:\WINDOWS\system32\IMAGEHLP.dll >ModLoad: 73c50000 73c71000 C:\WINDOWS\system32\t2embed.dll >ModLoad: 73dc0000 73dc3000 C:\WINDOWS\system32\LZ32.dll >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/de_DE@dicts.j3e.de/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-GB@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-US@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/es-es@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/it-IT@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/fr-dicollecte@dictionaries.addons.mozilla.org/chrome.manifest'. >ModLoad: 05200000 054d9000 C:\WINDOWS\system32\xpsp2res.dll >ACR (Component): component init >ModLoad: 76f70000 76f78000 C:\WINDOWS\System32\winrnr.dll >ModLoad: 76ee0000 76f07000 C:\WINDOWS\system32\DNSAPI.dll >ModLoad: 76f20000 76f4d000 C:\WINDOWS\system32\WLDAP32.dll >[JavaScript Warning: "Unbekannte Eigenschaft '-moz-border-radius'. Deklaration ignoriert." {file: "chrome://thunderplunger/skin/thunderplunger.css" line: 42}] >[JavaScript Error: "TypeError: Cc['@mozilla.org/extensions/manager;1'] is undefined" {file: "chrome://attachmentextractor/content/attachmentextractor.js" line: 426}] >ModLoad: 73aa0000 73ab5000 C:\WINDOWS\system32\mscms.dll >ModLoad: 72f70000 72f96000 C:\WINDOWS\system32\WINSPOOL.DRV >[JavaScript Warning: "Mutations-Ereignisse sollten nicht mehr verwendet werden. Verwenden Sie MutationOberver stattdessen." {file: "chrome://messenger/content/msgMail3PaneWindow.js" line: 944}] >ModLoad: 062a0000 062c8000 C:\Programme\Mozilla Thunderbird\softokn3.dll >ModLoad: 062d0000 062e9000 C:\Programme\Mozilla Thunderbird\nssdbm3.dll >ModLoad: 0a200000 0a245000 C:\Programme\Mozilla Thunderbird\freebl3.dll >ModLoad: 0a250000 0a2ad000 C:\Programme\Mozilla Thunderbird\nssckbi.dll >ModLoad: 698a0000 698a9000 C:\WINDOWS\system32\feclient.dll >ModLoad: 71a80000 71a92000 C:\WINDOWS\system32\MPR.dll >ThunderPlunger.remove(): > ThunderPlunger.removePhantomMessages.workToDo = [] >[JavaScript Warning: "Das nodeValue-Attribut auf Attributen sollte nicht mehr verwendet werden. Verwenden Sie value stattdessen." {file: "chrome://viewsourcewith/content/keyData.js" line: 35}] >[JavaScript Warning: "XUL-Box für _moz_generated_content_before-Element enthält ein Inline-#text-Kind-Element, was alle Nachkommen zwingt, von einem Block umgeben zu werden." {file: "chrome://global/content/bindings/tree.xml" line: 0}] >[JavaScript Warning: "XUL-Box für _moz_generated_content_before-Element enthält ein Inline-#text-Kind-Element, was alle Nachkommen zwingt, von einem Block umgeben zu werden." {file: "chrome://global/content/bindings/tree.xml" line: 0}] >[JavaScript Warning: "XUL-Box für _moz_generated_content_before-Element enthält ein Inline-#text-Kind-Element, was alle Nachkommen zwingt, von einem Block umgeben zu werden." {file: "chrome://messenger/content/folderDisplay.js" line: 1621}] >[JavaScript Error: "Die Zeichenkodierung des HTML-Dokuments wurde nicht deklariert. Das Dokument wird in manchen Browser-Konfigurationen mit verstümmeltem Text dargestellt, wenn das Dokument Zeichen außerhalb des US-ASCII-Bereichs enthält. Die Zeichenkodierung der Seite muss im Dokument oder Transferprotokoll deklariert werden." {file: "http://cr.openjdk.java.net/~kvn/6896617_jdk/webrev.01/src/share/classes/sun/nio/cs/ISO_8859_1.java.sdiff.html" line: 0}] >ModLoad: 76f80000 76f86000 C:\WINDOWS\system32\rasadhlp.dll >[JavaScript Error: "Die Zeichenkodierung des HTML-Dokuments wurde nicht deklariert. Das Dokument wird in manchen Browser-Konfigurationen mit verstümmeltem Text dargestellt, wenn das Dokument Zeichen außerhalb des US-ASCII-Bereichs enthält. Die Zeichenkodierung der Seite muss im Dokument oder Transferprotokoll deklariert werden." {file: "http://cr.openjdk.java.net/~kvn/6896617/webrev/" line: 0}] >[JavaScript Error: "Die Zeichenkodierung des HTML-Dokuments wurde nicht deklariert. Das Dokument wird in manchen Browser-Konfigurationen mit verstümmeltem Text dargestellt, wenn das Dokument Zeichen außerhalb des US-ASCII-Bereichs enthält. Die Zeichenkodierung der Seite muss im Dokument oder Transferprotokoll deklariert werden." {file: "http://cr.openjdk.java.net/~kvn/6896617/webrev/src/cpu/x86/vm/macroAssembler_x86.cpp.sdiff.html" line: 0}] >ThunderBrowse: Turn on because page loaded >ThunderBrowse: Turn on because page loaded >ThunderBrowse: Turn on because page loaded >[JavaScript Warning: "Unbekannte Eigenschaft 'box-sizing'. Deklaration ignoriert." {file: "https://www.mozilla.org/de/thunderbird/release/start/?uri=/thunderbird/start&locale=de&version=17.0.2&os=WINNT&buildid=20130107124236" line: 15}] >[JavaScript Warning: "Unbekannte Eigenschaft '-moz-border-radius'. Deklaration ignoriert." {file: "https://www.mozilla.org/de/thunderbird/release/start/?uri=/thunderbird/start&locale=de&version=17.0.2&os=WINNT&buildid=20130107124236" line: 136}] >[JavaScript Warning: "Unbekannte Eigenschaft '-moz-border-radius'. Deklaration ignoriert." {file: "https://www.mozilla.org/de/thunderbird/release/start/?uri=/thunderbird/start&locale=de&version=17.0.2&os=WINNT&buildid=20130107124236" line: 169}] >ThunderBrowse: Turn on because page loaded >[JavaScript Warning: "Tastenereignis ist unter GTK2 nicht verfügbar: Taste="u" Modifikatoren="accel,shift,"" {file: "chrome://messenger/content/messenger.xul" line: 0}] >ModLoad: 72c90000 72c99000 C:\WINDOWS\system32\wdmaud.drv >[JavaScript Warning: "Deklaration erwartet, aber '*' gefunden. Übersprungen bis zur nächsten Deklaration" {file: "about:blank" line: 253}] >[JavaScript Warning: "Deklaration erwartet, aber '*' gefunden. Übersprungen bis zur nächsten Deklaration" {file: "about:blank" line: 254}] >[JavaScript Warning: "Fehler beim Verarbeiten des Wertes für 'font'. Deklaration ignoriert." {file: "about:blank" line: 260}] >[JavaScript Warning: "Deklaration erwartet, aber '*' gefunden. Übersprungen bis zur nächsten Deklaration" {file: "about:blank" line: 268}] >ModLoad: 72c90000 72c99000 C:\WINDOWS\system32\wdmaud.drv >ModLoad: 72c80000 72c88000 C:\WINDOWS\system32\msacm32.drv >ModLoad: 77bb0000 77bc5000 C:\WINDOWS\system32\MSACM32.dll >ModLoad: 77ba0000 77ba7000 C:\WINDOWS\system32\midimap.dll >[JavaScript Error: "this._slowSQLStartup.mainThread is not an object" {file: "resource:///components/TelemetryPing.js" line: 533}] >[JavaScript Warning: "Duplicate resource declaration for 'gre-resources' ignored." {file: "jar:file:///C:/Programme/Mozilla%20Thunderbird/omni.ja!/chrome/nonlocalized.manifest" line: 167}] >[JavaScript Warning: "Duplicate resource declaration for 'acr' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/compatibility@addons.mozilla.org.xpi!/chrome.manifest" line: 87}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/de_DE@dicts.j3e.de/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-GB@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-US@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/es-es@dictionaries.addons.mozilla.org/chrome.manifest'. >[JavaScript Warning: "Duplicate resource declaration for 'isitcompatible' ignored." {file: "file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/isitcompatible@eternicode.com/chrome.manifest" line: 6}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/it-IT@dictionaries.addons.mozilla.org/chrome.manifest'. >[JavaScript Warning: "Duplicate resource declaration for 'savedpasswordeditor' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/savedpasswordeditor@daniel.dawson.xpi!/chrome.manifest" line: 3}] >[JavaScript Warning: "Duplicate resource declaration for 'testpilot' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/tbtestpilot@labs.mozilla.com.xpi!/chrome.manifest" line: 1}] >[JavaScript Warning: "Duplicate resource declaration for 'vsw' ignored." {file: "file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/%7Beecba28f-b68b-4b3a-b501-6ce12e6b8696%7D/chrome.manifest" line: 22}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/fr-dicollecte@dictionaries.addons.mozilla.org/chrome.manifest'. >[JavaScript Warning: "Duplicate resource declaration for 'gre-resources' ignored." {file: "jar:file:///C:/Programme/Mozilla%20Thunderbird/omni.ja!/chrome/nonlocalized.manifest" line: 167}] >[JavaScript Warning: "Duplicate resource declaration for 'acr' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/compatibility@addons.mozilla.org.xpi!/chrome.manifest" line: 87}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/de_DE@dicts.j3e.de/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-GB@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/en-US@dictionaries.addons.mozilla.org/chrome.manifest'. >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/es-es@dictionaries.addons.mozilla.org/chrome.manifest'. >[JavaScript Warning: "Duplicate resource declaration for 'isitcompatible' ignored." {file: "file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/isitcompatible@eternicode.com/chrome.manifest" line: 6}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/it-IT@dictionaries.addons.mozilla.org/chrome.manifest'. >[JavaScript Warning: "Duplicate resource declaration for 'savedpasswordeditor' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/savedpasswordeditor@daniel.dawson.xpi!/chrome.manifest" line: 3}] >[JavaScript Warning: "Duplicate resource declaration for 'testpilot' ignored." {file: "jar:file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/tbtestpilot@labs.mozilla.com.xpi!/chrome.manifest" line: 1}] >[JavaScript Warning: "Duplicate resource declaration for 'vsw' ignored." {file: "file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/%7Beecba28f-b68b-4b3a-b501-6ce12e6b8696%7D/chrome.manifest" line: 22}] >Could not read chrome manifest 'file:///C:/Dokumente%20und%20Einstellungen/ich/Anwendungsdaten/Thunderbird/Profiles/do54wc04.default/extensions/fr-dicollecte@dictionaries.addons.mozilla.org/chrome.manifest'. >eax=00000000 ebx=00000000 ecx=7c800000 edx=64d30288 esi=7c91de6e edi=00000000 >eip=7c91e514 esp=0012fe10 ebp=0012ff0c iopl=0 nv up ei pl zr na pe nc >cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 >ntdll!KiFastSystemCallRet: >7c91e514 c3 ret >0:000> |* ~* kp > >. 0 Id: 1678.670 Suspend: 0 Teb: 7ffdf000 Unfrozen >ChildEBP RetAddr >0012fe0c 7c91de7a ntdll!KiFastSystemCallRet >0012fe10 7c81d1c6 ntdll!NtTerminateProcess+0xc >0012ff0c 7c81d21e KERNEL32!_ExitProcess+0x62 >0012ff20 78ac7ec3 KERNEL32!ExitProcess+0x14 >0012ff2c 78ac7fdf MSVCR100!__crtExitProcess(int status = 0n0)+0x17 [f:\dd\vctools\crt_bld\self_x86\crt\src\crt0dat.c @ 708] >0012ff70 78ac8051 MSVCR100!doexit(int code = 0n0, int quick = 0n0, int retcaller = 0n0)+0xfb [f:\dd\vctools\crt_bld\self_x86\crt\src\crt0dat.c @ 621] >0012ff84 00401dfa MSVCR100!exit(int code = 0n0)+0x11 [f:\dd\vctools\crt_bld\self_x86\crt\src\crt0dat.c @ 393] >WARNING: Stack unwind information not available. Following frames may be wrong. >0012ffc0 7c81776f thunderbird+0x1dfa >0012fff0 00000000 KERNEL32!BaseProcessStart+0x23 >0:000> |* !analyze -v -f >******************************************************************************* >* * >* Exception Analysis * >* * >******************************************************************************* > >Event is not an exception > > >Failure could not be analyzed > >.lastevent >Last event: 1678.670: Exit process 0:1678, code 0 > debugger time: Sun Feb 3 18:37:32.375 2013 (UTC + 1:00) >0:000> |* lm >start end module name >00400000 00460000 thunderbird C (no symbols) >02640000 02645000 UnlockerHook (deferred) >02990000 02999000 sarah (deferred) >029c0000 029d9000 block (deferred) >05200000 054d9000 xpsp2res (deferred) >5b0f0000 5b128000 UxTheme (deferred) >64d00000 64d3c000 snxhk C (export symbols) C:\Programme\AVAST Software\Avast\snxhk.dll >64e80000 64ea3000 aswJsFlt (deferred) >66710000 66769000 hnetcfg (deferred) >698a0000 698a9000 feclient (deferred) >719b0000 719f0000 mswsock (deferred) >719f0000 719f8000 wshtcpip (deferred) >71a00000 71a08000 WS2HELP (deferred) >71a10000 71a27000 WS2_32 (deferred) >71a80000 71a92000 MPR (deferred) >72c80000 72c88000 msacm32 (deferred) >72c90000 72c99000 wdmaud (deferred) >72f70000 72f96000 WINSPOOL (deferred) >73aa0000 73ab5000 mscms (deferred) >73c50000 73c71000 t2embed (deferred) >73dc0000 73dc3000 LZ32 (deferred) >746a0000 746ec000 MSCTF (deferred) >75250000 7527e000 msctfime (deferred) >76320000 76325000 MSIMG32 (deferred) >76330000 7634d000 IMM32 (deferred) >76620000 766d6000 USERENV (deferred) >76af0000 76b1e000 WINMM (deferred) >76bb0000 76bbb000 PSAPI (deferred) >76bf0000 76c1e000 WINTRUST (deferred) >76c50000 76c78000 IMAGEHLP (deferred) >76d20000 76d39000 IPHLPAPI (deferred) >76ee0000 76f07000 DNSAPI (deferred) >76f20000 76f4d000 WLDAP32 (deferred) >76f70000 76f78000 winrnr (deferred) >76f80000 76f86000 rasadhlp (deferred) >76f90000 7700f000 CLBCATQ (deferred) >77010000 770e3000 COMRes (deferred) >770f0000 7717b000 OLEAUT32 (deferred) >773a0000 774a3000 comctl32 (deferred) >774b0000 775ee000 ole32 (deferred) >778f0000 779e4000 SETUPAPI (deferred) >77a50000 77ae6000 CRYPT32 (deferred) >77af0000 77b02000 MSASN1 (deferred) >77ba0000 77ba7000 midimap (deferred) >77bb0000 77bc5000 MSACM32_77bb0000 (deferred) >77bd0000 77bd8000 VERSION (deferred) >77be0000 77c38000 msvcrt (deferred) >77da0000 77e4a000 ADVAPI32 (deferred) >77e50000 77ee3000 RPCRT4 (deferred) >77ef0000 77f39000 GDI32 (pdb symbols) c:\symbols\gdi32.pdb\372C0F0E08FB456EAB7B4CB2B53E27952\gdi32.pdb >77f40000 77fb6000 SHLWAPI (deferred) >77fc0000 77fd1000 Secur32 (deferred) >78520000 785c3000 MSVCR90 (deferred) >78aa0000 78b5e000 MSVCR100 (private pdb symbols) c:\symbols\msvcr100.i386.pdb\B74A49314FD64956BAF50772F83598012\msvcr100.i386.pdb >7c800000 7c908000 KERNEL32 (pdb symbols) c:\symbols\kernel32.pdb\A22E3A9843CC45B4A2BFA31377127D422\kernel32.pdb >7c910000 7c9c9000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\CEFC0863B1F84130A11E0F54180CD21A2\ntdll.pdb >7e360000 7e3f1000 USER32 (pdb symbols) c:\symbols\user32.pdb\D18A41B74E7F458CAAAC1847E2D8BF022\user32.pdb >7e670000 7ee91000 SHELL32 (deferred) > >Unloaded modules: >00d30000 00d48000 smime3.dll >00c90000 00d2e000 nss3.dll >00c70000 00c88000 nssutil3.dll >00c60000 00c67000 plds4.dll >00c50000 00c57000 plc4.dll >00a00000 00c28000 mozjs.dll >003d0000 003fb000 nspr4.dll >71a30000 71a3a000 WSOCK32.dll >10000000 1001a000 mozglue.dll >75790000 757fb000 USP10.dll >78050000 780b9000 MSVCP100.dll >00e50000 00e56000 mozalloc.dll >00dc0000 00e50000 mozsqlite3.dll >00db0000 00db7000 NSLDAPPR32V60.dll >00d80000 00da8000 NSLDAP32V60.dll >00d50000 00d75000 ssl3.dll
Comment 9•10 years ago
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not actionable in present state
Reporter | ||
Comment 10•7 years ago
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There is a duplicate 1346060 from my same TB instance, containing some crash reports.
Reporter | ||
Comment 13•6 years ago
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I have not used TB with Windows since more than 2 years. But I use the same profile with Ubuntu and see similar issues regularly. TB doesn't close fully when I have used it for more than ~ 2..4 hours without any relation to "shut down the machine". When doing my real work with TB, it's difficult to relinquish on my addons, but I can try to use it in safe mode next days.
Reporter | ||
Comment 14•6 years ago
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Now I ran TB in safe mode for 24 hours. Then I closed TB and still got a crash: https://crash-stats.mozilla.com/report/index/c9ea6064-b7d8-4837-a73b-c1ece0171126
Comment 15•6 years ago
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The crash is bug 1316927. If you still see the issue after bug 1316927 is resolved then we can reopen this bug
Reporter | ||
Comment 16•2 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #15)
The crash is bug 1316927. If you still see the issue after bug 1316927 is
resolved then we can reopen this bug
Bug 1316927 is resolved, but I still have such kind of shutdown crash: bp-e30c0ab2-eb73-413a-b946-c491a1211204 with version 91.
So please reopen.
Comment 17•2 years ago
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91.3.2 crash report is https://crash-stats.thunderbird.net/report/bp-e30c0ab2-eb73-413a-b946-c491a1211204
0 libxul.so
1 libnspr4.so
2 libpthread.so.0
3 libc.so.6
Comment 18•2 years ago
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(In reply to Ulf Zibis from comment #16)
Bug 1316927 is resolved, but I still have such kind of shutdown crash: bp-e30c0ab2-eb73-413a-b946-c491a1211204 with version 91.
So it happens when you click shut down?
What percentage of shut downs?
Reporter | ||
Comment 19•2 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #18)
So it happens when you click shut down?
Yes, exactly. Normally I use the X button in the window frame.
What percentage of shut downs?
Nearly 100 %.
Only if I have a short usage time with TB (~ 10 min.), there is a chance that TB closes without issue.
Comment 20•2 years ago
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(In reply to Ulf Zibis from comment #19)
(In reply to Wayne Mery (:wsmwk) from comment #18)
...What percentage of shut downs?
Nearly 100 %.
Only if I have a short usage time with TB (~ 10 min.), there is a chance that TB closes without issue.
Does it also happen if you have Thunderbird started with Help > Troubleshoot Mode?
Do you use a primary password (formerly master password)
Updated•2 years ago
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Reporter | ||
Comment 21•2 years ago
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Same result with Help > Troubleshoot Mode !!!
Yes, I use a primary password.
Maybe bug 1763729 could help a lot.
Please also note bug 1766417.
Since bug 1772673 (V 91.10.0), even after 10 minutes usage I get the crash on shut down.
Reporter | ||
Comment 22•2 years ago
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Comment 23•2 years ago
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Have you tried version 102?
(In reply to Ulf Zibis from comment #22)
Ø 0 libxul.so libxul.so@0x00000000043e1781
Ø 1 libnspr4.so libnspr4.so@0x000000000002be28
2 libpthread.so.0 free_stacks /build/glibc-SzIz7B/glibc-2.31/nptl/allocatestack.c:281
Ø 3 None @0x00007fb80a0fcf7f
4 libpthread.so.0 start_thread /build/glibc-SzIz7B/glibc-2.31/nptl/pthread_create.c:477
5 libc.so.6 __GI___clone
Reporter | ||
Comment 24•2 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #23)
Have you tried version 102?
Version 102 is still not available for Ubuntu 22.04 LTS, see; https://launchpad.net/~mozillateam/+archive/ubuntu/ppa
If it will become available, I need 2 weeks of experience to say anything.
Comment 25•1 year ago
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102 is there
Comment 26•1 year ago
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But according to bug 1772673 comment 25, this is WFM
Reporter | ||
Comment 27•1 year ago
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Since 102 (2 months) I only once experienced this bug. So it seems solved in some way.
Description
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