779320 - Click to play does not work

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect)

Description

[Edoardo Tirtarahardja]

What I did:
1.  Enable the click to play feature.
2.  Visit the following url:
http://www.nbcolympics.com/video/badminton/court-3-aft-july-31-preliminary-round-matches.html

Btw, this need to be verified within a day or two from the reported as after several days we are not asked to login again. For ex. the following url does not require us to login again and the click to play work as expected:
http://www.nbcolympics.com/video/badminton/day-one-court-1-morning-prelims.html


What happened:
The video box is black. Click on it, nothing happens. If the click to play is disabled, then a pop up asking us to login.


What should happen:
If the click to play block the plugins, then it should gives an indication and clicking it should play the plugins.

On the url that doesn't work, the html code of the video box is (when it's black, i.e. the click to play is enabled):
-------
<div class="d3-plugin player-wrapper" data-plugin="videoplayer" data-options="{&quot;key&quot;: &quot;court-3-aft-july-31-preliminary-round-matches&quot;, &quot;configRoot&quot;: &quot;/video/&quot;, &quot;mode&quot;: 0}">
  <div class="js-container">
    <div id="thePlayer1">
    </div>
  </div>
</div>
-------

On the url that works, the html code of the video box is:
-------
<div class="d3-plugin player-wrapper" data-plugin="videoplayer" data-options="{&quot;key&quot;: &quot;day-one-court-1-morning-prelims&quot;, &quot;configRoot&quot;: &quot;/video/&quot;, &quot;mode&quot;: 0}">
  <div class="js-container">
    <object style="visibility: visible;" id="thePlayer1" data="/code/Flash/VideoPlayer.swf?v=19" type="application/x-shockwave-flash" width="638" height="389">
      <param value="direct" name="wmode">
      <param value="0x000000" name="bgcolor">
      <param value="always" name="allowScriptAccess">
      <param value="true" name="allowFullScreen">
      <param value="." name="base">
      <param value="showinfo=0&amp;video_id=uI4OI5ecKYY&amp;forge_id=425303&amp;c=xml/config.xml&amp;disableModule=1&amp;rel=1&amp;ss=1&amp;code=logo&amp;enablejsapi=1&amp;controlroom=&amp;playerapiid=thePlayer1" name="flashvars">
    </object>
  </div>
</div>
-------

Comment 2

[Loic]

It's difficult to test, this sport streaming is georestricted to USA.  Could you try with Nightly because many click-to-play issues have been resolved since FF14?

Comment 3

[Edoardo Tirtarahardja]

(In reply to Loic from comment #2)
> It's difficult to test, this sport streaming is georestricted to USA.  Could
> you try with Nightly because many click-to-play issues have been resolved
> since FF14?

Please give me the nightly build location.

Comment 4

[Loic]

(In reply to Edoardo Tirtarahardja from comment #3)
> (In reply to Loic from comment #2)
> > It's difficult to test, this sport streaming is georestricted to USA.  Could
> > you try with Nightly because many click-to-play issues have been resolved
> > since FF14?
> 
> Please give me the nightly build location.

Here: http://nightly.mozilla.org/

Comment 5

[Edoardo Tirtarahardja]

The issue is still seen in the nightly build as of 08/01/2012.

I also find another issue, related with PDF plugins (also seen in this nightly build).
http://www.etsi.eu/deliver/etsi_ts/102200_102299/102221/08.02.00_60/ts_102221v080200p.pdf

If click to play is disabled, then the PDF is loaded, but if the click to play is enabled, while it gives the hint to click, but if you click, nothing happens. In fact the tab seems to be hanging (no repaint), so if you move to other tab and come back to this tab, then the prev. tab is shown.

Comment 6

[Dana Keeler (she/her) [:keeler]]

Edoardo - there should be a little icon to the left of the globe in the url bar (it looks like a lego brick). If you click that and then click "Activate Plugins" in the popup, does the site work as expected?

Also, if you're interested, the PDF issue is most likely bug 736998.

Comment 7

[Kshitij Chawla]

Does this click to play functionality malfunction With addons disabled? (Help>REstart with Addons Disabled). Many tracking cookie blockers, like ghostery and cause websites to malfunction during video play and logins. If you have such addons installed, pause the blocking, refresh the page and try again.

Comment 8

[Edoardo Tirtarahardja]

David (re: Comment 6):
Didn't see that icon. Good news is that the little icon works, the pop up asking us to login just like if the click to play is disabled. Meaning the main issue is just a black box confused people as people is expecting a grey box with hint "Click here to activate plugins.".

And you are right about PDF issue, I try to open the swf directly and got the same issue. Unfortunately that little icon in the url bar does not help. I will post the pdf url to Bug 736998.

Kshitij (re: Comment 7):
The malfunction is seen in the nightly build that I installed on pristine PC (no mozilla product ever installed). I start it fresh out of the installation, only enabling the click to play via about:config. So definitely not caused by some addons (extensions).

Comment 9

[Benjamin Smedberg]

click-to-play is not a finished feature and has known issues, so I'm just going to close this.