sf office connection down

RESOLVED FIXED

Status

Infrastructure & Operations
Servicedesk
RESOLVED FIXED
6 years ago
4 years ago

People

(Reporter: Callek, Assigned: jlin)

Tracking

Details

(Reporter)

Description

6 years ago
the WiFi in sf office is currently down
netops is currently looking into this.
Assignee: server-ops → afernandez

Comment 2

6 years ago
There are currently 25 clients associated to the controllers.  What is your MAC address and what BSSID are you trying to connect to?

Comment 3

6 years ago
Over to desktop as a heads up and to do a follow-up with Justin.
Assignee: afernandez → desktop-support
Component: Server Operations → Server Operations: Desktop Issues
QA Contact: jdow → tfairfield

Comment 4

6 years ago
Setting to normal.
Severity: blocker → normal
(Reporter)

Comment 5

6 years ago
fwiw this was affecting whole relent team. but shortly after I filed we left office for food. if my mac address will help you one I am back at hotel let me know
(Assignee)

Comment 6

6 years ago
got in touch with jcarpenter who is still at the office - 

[23:38:31] (eastern time) <jcarpenter> jlin: WiFi is working :)_
(Assignee)

Comment 7

6 years ago
releng was on the 7th floor in the boardroom. I'll get desktop in sfo to look into it.
Assignee: desktop-support → jlin
tested WiFi connectivity in SFO boardroom and it is working properly.
verified that network is functional.

closing bug
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
We don't really understand what happened here, right?

Comment 11

6 years ago
It was after hours, the person who opened the bug left, and it was working the next morning.  In absence of anyone local to troubleshoot or a canary host (bug 781045) I rebooted the controllers.

There is an unrelated known issue with the controllers (bug 777954) which necessitates a code upgrade.  Maybe there was some other unknown issue at the time.
Product: mozilla.org → Infrastructure & Operations
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