2 bugs: in Firefox, I get when drafting an email, a banner at top of the window states I should restart in 32 bit mode. I restart and have to re-write my message at which time Firefox crashes. This happens again and again.

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: nkfuji, Unassigned)

Tracking

14 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1
Build ID: 20120713134347

Steps to reproduce:

In Hotmail, I attempt to create a email.  I notice a banner at the top of the page that states I should restart the page in 32 bit mode.  I click on restart in 32 bit mode.  It restarts.  I begin to re-type the email and send it.


Actual results:

Firefox crashes either while typing the email or when I click on send. This happens over and over again.  I cannot write or send messages in Hotmail on Firefox.


Expected results:

The email message should have been sent.

Comment 1

6 years ago
Can you provide the crash ID from about:crashes?
Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?

Updated

6 years ago
Component: Untriaged → General

Updated

6 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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