Profile files & folders in shell not showing up in Thunderbird

RESOLVED WORKSFORME

Status

Thunderbird
General
RESOLVED WORKSFORME
5 years ago
5 years ago

People

(Reporter: vancouverislandgeek, Unassigned)

Tracking

14 Branch
x86_64
Linux

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [support], URL)

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.57 Safari/537.1

Steps to reproduce:

I noticed that files in the shell are not showing up in Thunderbird, so I'm not sure how/if I should simply delete them.


Actual results:

My hard drive starting filling up. See: http://pastebin.com/shv06yAr


Expected results:

I should be able to see the files and folders in Thunderbird, and delete them as I wish.
(Reporter)

Updated

5 years ago
(Reporter)

Comment 1

5 years ago
In Thunderbird account settings: 
/Users/vig/Library/Thunderbird/Private/.mozilla-thunderbird/dh64dngz.default/ImapMail/mail.example-1.com

In /Users/vig/Library/Thunderbird:
[Profile0]
Name=default
IsRelative=1
Path=Profiles/dh64dngz.default

Comment 2

5 years ago
This looks more like a support issue, for which you can find more help here:
https://getsatisfaction.com/mozilla_messaging/

as for Trash - only right-click on trash folder > compact will physically free the space - until then it's not empty even when it looks empty

different profile folders - don't know how you got there

clear up:
- make backup copy of everything
- analyse & remove what you think you don't need (you'll probably want to keep those folders you find in account settings)
- double-check in TB if you miss anything
Summary: Files in shell not showing up in Thunderbird → Profile files & folders in shell not showing up in Thunderbird
Whiteboard: [support]
(Reporter)

Comment 3

5 years ago
./Library/Caches/Thunderbird/Profiles/dh64dngz.default
./Library/Thunderbird/Private/.mozilla-thunderbird/dh64dngz.default
./Library/Thunderbird/Profiles/dh64dngz.default

I did a "mv Profiles/dh* Profiles/TMPdh64/default" && "mv Private/.mozilla-thunderbird/dh64dngz.default Profiles/"
and restarted Thunderbird, it started prompting me to create an email account to use with Thunderbird.
I then did "mv Profiles/dh64dngz.default Private/.mozilla-thunderbird/" and restarted Thundbird to get "Profile can't be loaded" prompt: http://imgur.com/QXIf4
when I moved Profiles/TMPdh64 back to Profiles/dh64dngz.default, everything started working again.
WFM per comment 3.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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