"Play" icon in Olympics snippet campaign appears to be clickable but is not, is visually awkward



5 years ago
5 years ago


(Reporter: Boriss, Assigned: Winston Bowden)


Firefox Tracking Flags

(Not tracked)



(3 attachments)



5 years ago
Created attachment 649436 [details]
Screenshot: Home page snippet with play button

For the 2012 Olympics, a home page snippet says "Join Firefox in celebrating the global spirit of community.  Watch the video."  Next to it is an icon of a play button.

There are two problems with this play button:
1. It's not actually a play button.  Clicking it does nothing, subverting user expectation
2. It's not designed well - misaligned, dual textures

Since this campaign probably won't run much longer and creating an in-page video player is not likely worth the effort, let's just replace this icon with a better one.

Comment 1

5 years ago
Adding Tara.

Comment 2

5 years ago
Created attachment 650267 [details]
Video play button snippet


So I think the real problem is that it shouldn't be a play icon at all (which is why people are clicking on it). However if you guys really want the play icon, I have redesigned it so it's "grayed out" and looks less clickable.

Also I provided 2 other solutions that I think work better. (1) a clapboard with a play button inside (2) a screen with a play button inside. These both look more like icons than a button.

Let me know what you think.

Comment 3

5 years ago
Thanks Monique.  Jennifer any thoughts or preferences here?  To be honest we weren't planning on using that play icon, it was a last minute switch while I was on PTO and I agree that it looks clickable and therefore not ideal.  The plan was simply to differentiate between the two snippets vs. having the FF logo on both.  So we had one as the main FF logo, and one with the logo on a blue "flag".  I'm fine reverting to that, and I also like the options Monique presented (clipboards).

Let us know and we'll make the change.
It's also a pity since we can't really test any of these and see which ones are performing better and if people really are clicking on the icon vs. the link.... 

Thanks Monique for the quick turnaround.

Comment 4

5 years ago

Wanted to let you know that I will be out of the office tomorrow so if you need assets from me, please let me know as soon as you can.


Comment 5

5 years ago
thanks monique, would you mind just providing all three?  I think the cilpboard is nice and we can move forward with that one. but nice to have all three.

Comment 6

5 years ago
Created attachment 650718 [details]
Video snippet PNGs

here you go!

Comment 7

5 years ago
Is this all done?

Comment 8

5 years ago
Closing out.
Last Resolved: 5 years ago
Resolution: --- → FIXED
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