There is click tracking on the newsletter signup form here: https://www.mozilla.org/en-US/firefox/13.0/firstrun/ In WebTrends are we able to see what pages those clicks came from or would those need to be passed along with the onClick calls? We have newsletter signups on multiple pages.
Everytime we track an event a parameter, WT.es, is generated with the URL of the generating page. The report, Download Firefox by Source Page, is a good example of a rerpot that uses this parameter.
Ok. so WT.es is dynamic and will the URL into webtrends. Specifically for the Newsletter signup multi track call, are the pages that it is being called with pulled into any existing report that we have now?
Not that I can find. I can crate one.
Hi, Bill. If you could create one, that would be helpful. We want to gauge which pages generate the most newsletter sign-ups.
From email sent 8/8: I’ve been digging into trying to get this report out but I’m seeing issues that can’t be overcome without tagging. I’ve looked at several pages and have seen the 3 examples below. There may be more. The first 2 I can segment on but the last one which turns out to be a page refresh there is no way to segment it out from the regular page views. The last one I think is also the most common. We’ll need to at least add some parameters to the reload if possible.
Checking in on this bug to see if you need anything more from me. Let me know.
Hi Bill, Was I copied on the email from 8/8? I am curious about the examples you mentioned, but I can't find an email from you. We are working on a redesign for the Firefox download funnel, which includes all of the pages that the user sees in the path from downloading Firefox to opening it for the first time. Within this path is where we may be picking up a lot of our newsletter sign-ups, which is why we are looking for more specific data for which pages are leading to sign-up (and which are not). It sounds like in this redesign we will have to do a better job tagging what we want to track. Could you post the examples you mentioned here or forward me the email you sent on 8/8?
Hi Holly, I forwarded the examples to you. Let me know if you don't receive them.
Thanks, Bill. I got them.
Moving this over to the Web Analytics component since it will be implemented in GA and not Webtrends.
Assignee: bill.baker → nobody
Component: Webtrends → Web Analytics
Can we please update this across all newsletter registration pages on Mozilla.org? Is the section of the page where the newsletter registration resides part of a template? We already have Newsletter tracking implemented on our firstrun page here: /en-US/firefox/21.0/firstrun/ Please set the following GA event on successful submit of the newsletter form for every page it resides on. _gaq.push(['_trackEvent', 'Newsletter Registration','submit', '[Type of Newsletter]'); Thanks!
Assigning to malexis to assign to the right dev to make this happen.
Assignee: nobody → malexis
Assignee: malexis → dpoirier
OS: Mac OS X → All
Hardware: x86 → All
Pull request opened: https://github.com/mozilla/bedrock/pull/994
Status: NEW → ASSIGNED
How accurate does this tracking need to be? We've got a solution that'll track on submission of the signup forms. The only drawback is that on browsers that don't validate the forms on the client side (e.g. Safari, IE), it's possible when the form gets to the server, a problem will be found with it and the person won't actually be subscribed. To reduce that possibility, we'd need to add custom client-side form validation code to check out the form before submitting, but before doing that, we wanted to see if that was overkill for this case.
Do you have an estimate as to how often a person won't actually be subscribed in the case you mention?
Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/969508a6824fd67fce52e2678c5c45336f414191 Bug 780935: Track newsletter signups in Google Analytics Add on-submit handlers to newsletter signup forms and submit events to GA. https://github.com/mozilla/bedrock/commit/36b4ffb25a1127554145d39046436692045a26a4 Merge pull request #994 from dpoirier/bug-780935-track-newsletter-signups Bug 780935: Track newsletter signups in Google Analytics
Is this working now?
We thought this was fixed initially, but it seems there is still an issue which is being addressed in Bug 896001.
Depends on: 896001
Thanks for the fix. I've verified that data is now coming into production and am closing this bug.
Status: ASSIGNED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.