781005 - Please reprocess crashes with Flash 11.4.400.252

Status: RESOLVED FIXED

(Socorro :: Data request, task, P1)

Description

[Marcia Knous [:marcia]]

+++ This bug was initially created as a clone of Bug #772410 +++

Please reprocess all reports starting a week ago which have a signature starting with "flashplayerplugin_11_4_400_252".

It was mentioned in on flash-rrt by Benjamin that we currently have symbols for windows 32-bit only at this point.

Comment 1

[Benjamin Smedberg]

Let's be more generic: please reprocess any report where the signature contains the string 11_4_400_252" from the past week. (This will catch things like npswf32_11_4_400_252.dll@0x33617c and RtlEnterCriticalSection | npswf32_11_4_400_252.dll@0x579d74) which would not be caught by comment 0.

Comment 2

[Benjamin Smedberg]

Actually note: I only received npswf32.dll symbols from jeclark, I did not receive FlashPluginPlugin.exe symbols for this release.

Comment 3

[Robert Kaiser]

(In reply to Benjamin Smedberg  [:bsmedberg] [away 27-July until 7-Aug] from comment #2)
> Actually note: I only received npswf32.dll symbols from jeclark, I did not
> receive FlashPluginPlugin.exe symbols for this release.

Well, then reprocessing only makes sense for anything containing npswf32_11_4_400_252.dll as nothing else would benefit.

So, here's the criteria we should use right now:


Please reprocess all Firefox crash reports since 2012-08-04 with signatures containing npswf32_11_4_400_252.dll and re-run aggregation for all complete UTC days since the 4th.

Comment 4

[[:jberkus] Josh Berkus]

Backfill is done.

Please note that as long as we're getting Google Doodle crashes, doing backfill is taking a long time due to increased load on the server.

Comment 5

[Robert Kaiser]

(In reply to [:jberkus] Josh Berkus from comment #4)
> Please note that as long as we're getting Google Doodle crashes, doing
> backfill is taking a long time due to increased load on the server.

Thankfully those have already ended, from what I'm told. :)