node4.testing.stage.metrics.scl3 Power supply failure

RESOLVED FIXED

Status

Infrastructure & Operations
DCOps
RESOLVED FIXED
6 years ago
3 years ago

People

(Reporter: ericz, Assigned: vinh)

Tracking

Details

(Reporter)

Description

6 years ago
node4.testing.stage.metrics.scl3.mozilla.com:IPMI Log is CRITICAL: CRITICAL -    1 -- 08/07/2012 -- 19:10:55 -- Power Supply #0x17 -- Failure -- Asserted
(Reporter)

Comment 1

6 years ago
Transferring to DC Ops for the RMA process.
Assignee: eziegenhorn → server-ops
Component: Server Operations → Server Operations: DCOps
QA Contact: jdow → dmoore

Updated

6 years ago
colo-trip: --- → scl3
(Assignee)

Updated

6 years ago
Assignee: server-ops → vhua
(Assignee)

Comment 2

6 years ago
From visually inspecting both power supplies on node4.testing.stage.metrics host, nothing looks out of the ordinary. I've unplugged and replugged both power supplies and they both powered up fine. Will have to investigate further.
Status: NEW → ASSIGNED
(Assignee)

Comment 3

6 years ago
I've cleared the power supply logs. Will check back in a few days to see if issue still arise.
(Assignee)

Comment 4

6 years ago
No power supply error message alerted today. Closing ticket.
Status: ASSIGNED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
(Reporter)

Comment 5

5 years ago
I'm reopening this as I'm getting the exact same alert:

[eziegenhorn@node4.research.stage.metrics.scl3 ~]$ sudo ipmitool sel list
   1 | 02/21/2013 | 17:38:45 | Power Supply #0x17 | Failure detected | Asserted
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 6

5 years ago
Reseated the power supply.  

sudo ipmitool sdr type 'Power Supply'
PS Status        | 17h | ok  | 10.1 | 0 unspecified
[vhua@node4.testing.stage.metrics.scl3 ~]$ sudo ipmitool sel list
SEL has no entries
Status: REOPENED → RESOLVED
Last Resolved: 6 years ago5 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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