User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:14.0) Gecko/20100101 Firefox/14.0.1 Build ID: 20120713225625 Steps to reproduce: Looked at thunderbird. Thunderbird 14.0 on OS UBUNTU 10.04 kernel 2.6.32-41-generic Actual results: Every now and then, an email in Local Folders disappears. The headline (subject) is shown in the msg. list, but in the message pane neither headline nor text is shown, the message itself has disappeared for good. Expected results: A good guess is that the mail content should still be there.
Backup the file holding the folder (it is in the Local Directory path) and the corresponding .msf file. Then try right-clicking the folder -> Properties -> Repair folder.
Nice try, aceman, but unfortunately no cigar. Neither 'Local Folders' nor any of the subfolders have a 'Properties' or 'Repair' option. The Windows version may have one (don't know, haven't used Win for 6 years).
Then there is something wrong, because the "properties" item should be in the right-click context menu (when you click the folder in the TB left pane). Try Help -> Troubleshooting info and in the "Mail and News Accounts" section see the line where name is "Local folders". Paste that line here.
ID Name Connection Authentication security method account3(none) Local Folders None Normal password [rest of coloums are blank] - - - None of the accounts or folders have a 'Properties' or 'Repair' option.
(In reply to John Ståhle from comment #5) > ID Name Connection Authentication > security method > > account3(none) Local Folders None Normal password [rest of coloums > are blank] > - - - > > None of the accounts or folders have a 'Properties' or 'Repair' option. You just need to look into thunderbird itself, not in the account property. Right click on one of your folders on the left and the last option is properties.
aceman and Ludovic, you are right. I decided to un- and reinstall thunderbird and now I have the 'Properties' option on each folder and I have recovered the missing mails. Thanks a lot for your help. Cheers, John
Thanks, can this report be closed?
Yep, my tribulations are over.