782402 - Sync not working

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: Android Sync, defect)

Description

[Stephne Pachucki]

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)

Steps to reproduce:

When i was still running gingerbread on my HTC rezound, firefox sync worked great with my desktop computer at home. Now, since i have downloaded ice cream sandwich (OS 4.0) nothing will sync. I installed the new 15.0 beta since the previous verison wouldn't open at all. 


Actual results:

I was able to complete the sync setup, and it told my that background data will be running so it can sync the information from my home computer to my handheld device...but nothing happened. My email adress and 'firefox sycn' are listed under my sync and accounts tab, but nothing is on the FF app homepage showing any kind of indication that it's picking up on my FF account. Therefore, no history or bookmarks are showing up on my handheld device.


Expected results:

My bookmarks and history should be syncing with my phone from my desktop like they were in gingerbread before ice cream sandwich. Am i using the wrong version of firefox?

Comment 1

[Kevin Brosnan [Ex-Mozilla]]

A log of the issue would be helpful http://160.twinql.com/how-to-file-a-good-android-sync-bug

Do you have both Firefox and Firefox beta installed? Try uninstalling the one you are not using.

Comment 2

[Stephne Pachucki]

Nope - just the beta

Comment 3

[Stephne Pachucki]

I have also tried to uninstall and install the beta and tried to re-sync and nothing happened.

What other information can i give you that will be helpful?

Comment 4

[Kevin Brosnan [Ex-Mozilla]]

Attaching a log following http://160.twinql.com/how-to-file-a-good-android-sync-bug