Session restore dialog reappears on every restart

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
6 years ago
4 years ago

People

(Reporter: John Nagle, Unassigned)

Tracking

15 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
Created attachment 653612 [details]
restartcrash2012.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120724191344

Steps to reproduce:

Firefox crashed after long browsing session. Restart failed. Restart after restart also failed. 


Actual results:

"Firefox is having trouble recovering your windows and tabs" dialog.
Clicked "Start new session", and a new session was started successfully. Exited Firefox. Restated Firefox.  Same dialog reappeared. This repeats on each restart of Firefox.

Tried starting Firefox in Safe Mode. The problem still occurs, but now the pages listed in the restart dialog are the ones associated with the restart itself. The page that caused the original crash is long gone. See attached screenshot. 




Expected results:

If the user requests a clean restart, clear the recovery data and don't ever try a recovery again. 

I thought this was fixed back in 2009. It's now showing up in 15.0 on the beta channel. (Windows 7, 64 bit.)

Comment 1

6 years ago
Does this happen on a clean profile?
Could you also provide the crash reports (from about:crashes)?
Thank you!
(Reporter)

Comment 3

6 years ago
No crashes have been logged by this browser since 2/18/2012.  Actually, Firefox never explicitly crashed here.  It may have been killed when Windows Update restarted the machine. 

Of course it doesn't happen on a clean profile.

Comment 4

6 years ago
(In reply to John Nagle from comment #3)
> Of course it doesn't happen on a clean profile.

Have you closed FF after the new profile and reopened with the new profile? Or have you just made a new profile and launched?

Comment 5

4 years ago
Can you still reproduce this is if you intentionally, or unintentionally crash curretn version of Firefox?
Flags: needinfo?(nagle)
Whiteboard: [closeme 2014-01-15]

Comment 6

4 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Flags: needinfo?(nagle)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2014-01-15]
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