784626 - Sending mail | Stuck in resolving <server> loop

Status: RESOLVED INCOMPLETE

(MailNews Core :: Networking: SMTP, defect)

Description

[Andrej Pintar]

Attachment: ThunderbirdLoop.png

User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5

Steps to reproduce:

I forwarded existing message to my college. Adding a sentece.
Also noticed a 0 bytes attachment part in the message. removed that 0 bytes attachment part from the message in 2nd try while sending.



Actual results:

After hitting CTRL+Enter (send). New windows popup for send (default). Resolving <servername> started and stayed there. Waited for some time but send did not go forward. I canceled and tryed again a few times.


Expected results:

When the popup screen shows. It resolves SMTP server. Sends mail and saves a copy in sent folder. Mail contained text. No attachment was added by me.

Comment 1

[Andrej Pintar]

This problem seems to happen on windows machines as well. Also with:
-smtp timeout (tested smtp from machine with ping and telnet)  
-cant save to drafts folder (there were thunderbird 3.0.x versions)
-cant save to sent folder (there were thunderbird 3.0.x versions)
-cant resolve on send (loop) (linux, ubuntu 10.04. LTS)
-cant add attachment (attach loop) (noticed on win + linux)
-cant add attachment (file browser windows does not open) (noticed on win)

Any good advice to debug or collect data when something strange happens?

Sorry if I am reporting rubbish bugs or garbage.

Thank you.

Comment 2

[Ludovic Hirlimann [:Usul]]

Yes gettinga smtp log as described at https://wiki.mozilla.org/MailNews:Logging will help. Also a nsresolv (I think ain't sure) might help.

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Ludovic Hirlimann [:Usul] from comment #2)
> Yes gettinga smtp log as described at
> https://wiki.mozilla.org/MailNews:Logging will help. Also a nsresolv (I
> think ain't sure) might help.

Comment 4

[Phoenix]

Resolved per whiteboard