Firefox keeps crashing about 20 times a day while on the net

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
--
critical
RESOLVED INCOMPLETE
6 years ago
6 years ago

People

(Reporter: sweetpealynn1955, Unassigned, NeedInfo)

Tracking

({crash, stackwanted})

14 Branch
x86_64
Windows 7
crash, stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0
Build ID: 20120710123126

Steps to reproduce:

Every time i am on the internet it crashes after 5 mins or less.


Actual results:

Firefox keeps crashing from doing nothing but loading photos 


Expected results:

Firefox should work it all ways did.What has happened?????
(Reporter)

Comment 1

6 years ago
This is driving me crazy.it crashes all the time right in the middle when i am doing something.Please fix this it is nuts!!!!!!!

Comment 2

6 years ago
Type about:crashes in location bar, and post some crash IDs (bp-...).

Comment 3

6 years ago
In addition to comment 2, does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?
Severity: normal → critical
Keywords: crash
Keywords: stackwanted

Updated

6 years ago
Flags: needinfo?(sweetpealynn1955)

Comment 4

6 years ago
Please see "Firefox crashes - Troubleshoot, prevent and get help fixing crashes"[1] for detailed instructions on providing a crash ID.

If this is no longer a problem, kindly change the status to RESOLVED WORKSFORME at https://bugzilla.mozilla.org/show_bug.cgi?id=785349

1| https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Comment 5

6 years ago
reporter, this is incomplete without more information from you.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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