Closed Bug 786669 Opened 13 years ago Closed 13 years ago

startup crash in CrashReporter::SetupExtraData

Categories

(Toolkit :: Crash Reporting, defect)

Product:
Toolkit
Component:
Crash Reporting
Version:
15 Branch
Platform:
x86
Windows NT
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: wsmwk, Unassigned)

References

(
URL
)

Details

(Keywords: crash, regression, topcrash, Whiteboard: [startupcrash][tbird topcrash][gs])

Crash Data

#3 crash so far for newly released TB15. (but almost no crashes for FF15.) "Keeps crashing when opening" bp-b929e717-2910-4c65-953d-f8bc02120829 "Thunderbird became slower and slower and at last it didn't start at all. I uninstalled it and reinstalled version 15, but it won't start now either." bp-0f146ebc-4367-4001-a05e-43bba2120829 "keeps crashing whenever i try to install" bp-9298ca40-f1f9-4b63-8ac2-60f662120828 This bug was filed from the Socorro interface and is report bp-b929e717-2910-4c65-953d-f8bc02120829 . ============================================================= 0 @0x20000c 1 xul.dll CrashReporter::SetupExtraData toolkit/crashreporter/nsExceptionHandler.cpp:1103 2 xul.dll XREMain::XRE_mainInit toolkit/xre/nsAppRunner.cpp:2978 3 xul.dll XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3846 4 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:3946 5 thunderbird.exe NS_internal_main mail/app/nsMailApp.cpp:200 6 thunderbird.exe wmain toolkit/xre/nsWindowsWMain.cpp:100 7 thunderbird.exe __tmainCRTStartup crtexe.c:552 8 kernel32.dll BaseThreadInitThunk 9 ntdll.dll __RtlUserThreadStart 10 ntdll.dll _RtlUserThreadStart and another signature in bp-8ddae363-c608-41ed-85d7-9c3802120829 but not sure if it's related, I haven't looked closely at it
Component: General → Breakpad Integration
Product: Thunderbird → Toolkit
Version: 14 → 15 Branch
earliest crash is build 20120713042008 TB15.0a2 bp-43bdec1c-34c9-434d-ac23-0c9712120713 (zoly) and then of course through TB15 betas. I can't tell if this exists in TB16 or newer.
Keywords: regression, regressionwindow-wanted
Depends on: 597262
#10 crash for thunderbird 15.0.1 => topcrash
URL: https://getsatisfaction.com/mozilla_m...
Keywords: topcrash
Whiteboard: [startupcrash] → [startupcrash][tbird topcrash][gs]
There are no crashes of this after 15.0.1 for contains "CrashReporter::SetupExtraData"
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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