Some users seeing errors in Phonebook

RESOLVED FIXED

Status

Infrastructure & Operations
WebOps: Other
RESOLVED FIXED
6 years ago
5 years ago

People

(Reporter: solarce, Assigned: jabba)

Tracking

Details

(Whiteboard: [service interrupt])

Attachments

(1 attachment)

(Reporter)

Description

6 years ago
I am investigating and working with :rtucker
(Reporter)

Comment 1

6 years ago
Seeing some errors in the error log, investigating

[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Warning:  ldap_search(): Search: No such object in /data/www/phonebook.mozilla.org/phonebook/tree.php on line 18
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Warning:  ldap_get_entries() expects parameter 2 to be resource, boolean given in /data/www/phonebook.mozilla.org/phonebook/tree.php on line 19
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Warning:  array_merge(): Argument #2 is not an array in /data/www/phonebook.mozilla.org/phonebook/tree.php on line 19
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Warning:  array_merge(): Argument #1 is not an array in /data/www/phonebook.mozilla.org/phonebook/tree.php on line 19
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Warning:  Invalid argument supplied for foreach() in /data/www/phonebook.mozilla.org/phonebook/tree.php on line 23
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mitchell@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 234
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mitchell@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 235
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mitchell@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 237
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: gkovacs@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 234
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: gkovacs@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 235
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: gkovacs@mozilla.com in /data/www/phonebook.mozilla.org/phonebook/config.php on line 237
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mark@mozillafoundation.org in /data/www/phonebook.mozilla.org/phonebook/config.php on line 234
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mark@mozillafoundation.org in /data/www/phonebook.mozilla.org/phonebook/config.php on line 235
[Thu Aug 30 11:59:55 2012] [error] [client 10.20.81.200] PHP Notice:  Undefined index: mark@mozillafoundation.org in /data/www/phonebook.mozilla.org/phonebook/config.php on line 237
Assignee: server-ops-webops → bburton
Status: NEW → ASSIGNED

Comment 2

6 years ago
Created attachment 656988 [details]
Sample of error, screenshot
(Assignee)

Comment 3

6 years ago
There was a missing ACL to allow the new phonebook cluster to talk to LDAP. The ACLs are formed in a way that allows ldap administrators to bypass IP-based restrictions, which is why this didn't become apparent during our testing phase of the new cluster. I've rectified the ACL issue and confirmed with multiple people over IRC that things are working properly now.
Assignee: bburton → jdow
Status: ASSIGNED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Whiteboard: [service interrupt]
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
You need to log in before you can comment on or make changes to this bug.