Closed Bug 787801 Opened 12 years ago Closed 5 years ago

Firefox does not offer to save password for khanacademy

Categories

(Toolkit :: Password Manager: Site Compatibility, defect)

15 Branch
defect
Not set
normal

Tracking

()

RESOLVED FIXED
Tracking Status
firefox-esr60 --- wontfix
firefox66 --- wontfix
firefox67 --- wontfix
firefox68 --- fixed

People

(Reporter: lsof, Assigned: MattN)

References

(Depends on 1 open bug, )

Details

(Whiteboard: [fixed by bug 1287202])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120824154833

Steps to reproduce:

Logged into www.khanacademy.org/login


Actual results:

Firefox did not prompt me to save my khanacademy password


Expected results:

Firefox should prompt me to save my khanacademy password
Can you test with the basic troubleshooting steps:

1) In safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) With a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

3) Remove the old save of the KhanAcademy password in Firefox and remember it again. 

Does it work?
It doesn't work. Safe mode with a new profile doesn't work at all.
I tried with some old versions of Firefox, the result is the same, no prompt.
This website is probably using some JS tricks for its login page and Firefox is not able to save the password. Does it work in the other browsers?
Component: Untriaged → Password Manager
Product: Firefox → Toolkit
I would like to be able to use the Khan Academy website with Firefox. Would this be possible?
Version: 15 Branch → 18 Branch
AFAIK, that field contains the version when the bug appeared.
Version: 18 Branch → 15 Branch
FF should at least post a message with explanation if the password can't be remembered for any reason.
There is no form submission as the site is using a click handler on the submit button instead of using a submit event listener and calling preventDefault on that event.

Brian, this is pretty easy to fix on khanacademy's end. Would you mind filing this issue internally? (It seems like the login page isn't open-source AFAICT)
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(netzen)
OS: Mac OS X → All
Hardware: x86 → All
Sorry for the delay, I posted a task for Khan Academy.  I can't give a timeline but I'll try to pick it up when I get some free time available.  Thanks for reaching out!
Flags: needinfo?(netzen)
Component: Password Manager → Password Manager: Site Compatibility

This seems to be working for me now with the latest code (thanks to bug 1287202) in Nightly. Please re-open if it still doesn't work for you.

Assignee: nobody → MattN+bmo
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → FIXED
Whiteboard: [fixed by bug 1287202]
QA Whiteboard: [good first verify]
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