Firefox does not offer to save password for khanacademy

NEW
Unassigned

Status

()

Toolkit
Password Manager: Site Compatibility
6 years ago
2 years ago

People

(Reporter: lsof, Unassigned)

Tracking

(Depends on: 1 bug)

15 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120824154833

Steps to reproduce:

Logged into www.khanacademy.org/login


Actual results:

Firefox did not prompt me to save my khanacademy password


Expected results:

Firefox should prompt me to save my khanacademy password

Comment 1

6 years ago
Can you test with the basic troubleshooting steps:

1) In safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) With a new profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

3) Remove the old save of the KhanAcademy password in Firefox and remember it again. 

Does it work?
(Reporter)

Comment 2

6 years ago
It doesn't work. Safe mode with a new profile doesn't work at all.

Comment 3

6 years ago
I tried with some old versions of Firefox, the result is the same, no prompt.
This website is probably using some JS tricks for its login page and Firefox is not able to save the password. Does it work in the other browsers?

Updated

6 years ago
Component: Untriaged → Password Manager
Product: Firefox → Toolkit
Comment hidden (off-topic)
(Reporter)

Comment 5

6 years ago
I would like to be able to use the Khan Academy website with Firefox. Would this be possible?
(Reporter)

Updated

6 years ago
Version: 15 Branch → 18 Branch

Comment 6

6 years ago
AFAIK, that field contains the version when the bug appeared.
Version: 18 Branch → 15 Branch

Comment 7

6 years ago
FF should at least post a message with explanation if the password can't be remembered for any reason.
There is no form submission as the site is using a click handler on the submit button instead of using a submit event listener and calling preventDefault on that event.

Brian, this is pretty easy to fix on khanacademy's end. Would you mind filing this issue internally? (It seems like the login page isn't open-source AFAICT)
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(netzen)
OS: Mac OS X → All
Hardware: x86 → All
Sorry for the delay, I posted a task for Khan Academy.  I can't give a timeline but I'll try to pick it up when I get some free time available.  Thanks for reaching out!
Flags: needinfo?(netzen)
Depends on: 1119035
Component: Password Manager → Password Manager: Site Compatibility
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