787917 - Thunderbird crashes a couple of minutes into the search of a mailbox

Status: RESOLVED INCOMPLETE

(Thunderbird :: Search, defect)

Description

[Eva]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120824154833

Steps to reproduce:

I searched through all mailbox for a mail containing a specific string either in the subject line or in the message


Actual results:

2 or 3 minutes into the search Thunderbird crashed.


Expected results:

It should have been stable and delivered a search result

Comment 1

[Ludovic Hirlimann [:Usul]]

Can we get a crash id as per https://support.mozillamessaging.com/en-US/kb/thunderbird-crashes?s=crash+id

Comment 2

[Eva]

No can do, when I try to click on Details in the Crash Report window nothing happens...I guess that also is a bug.

Comment 3

[:aceman]

Can you see in tools->options->Advanced ->General if there is an option to disabled sending of crash reports?

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to Eva from comment #2)
> No can do, when I try to click on Details in the Crash Report window nothing
> happens...I guess that also is a bug.

In sfae-mode it should work. I think you are hitting bug 770262 but I'd need a crash id to confirm.

Comment 5

[Wayne Mery (:wsmwk)]

still need crash report per https://support.mozillamessaging.com/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

but if crash can't reproduce in safe mode ...