Thunderbird crashes a couple of minutes into the search of a mailbox

RESOLVED INCOMPLETE

Status

Thunderbird
Search
--
critical
RESOLVED INCOMPLETE
5 years ago
5 years ago

People

(Reporter: Eva, Unassigned)

Tracking

({crash, stackwanted})

15 Branch
x86_64
Windows 7
crash, stackwanted

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120824154833

Steps to reproduce:

I searched through all mailbox for a mail containing a specific string either in the subject line or in the message


Actual results:

2 or 3 minutes into the search Thunderbird crashed.


Expected results:

It should have been stable and delivered a search result
(Reporter)

Comment 2

5 years ago
No can do, when I try to click on Details in the Crash Report window nothing happens...I guess that also is a bug.

Comment 3

5 years ago
Can you see in tools->options->Advanced ->General if there is an option to disabled sending of crash reports?
(In reply to Eva from comment #2)
> No can do, when I try to click on Details in the Crash Report window nothing
> happens...I guess that also is a bug.

In sfae-mode it should work. I think you are hitting bug 770262 but I'd need a crash id to confirm.

Comment 5

5 years ago
still need crash report per https://support.mozillamessaging.com/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

but if crash can't reproduce in safe mode ...
Severity: normal → critical
Status: UNCONFIRMED → RESOLVED
Last Resolved: 5 years ago
Keywords: crash, stackwanted
Resolution: --- → INCOMPLETE
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