Firefox crash in jvm.dll@0x16c784 with Java SE7 update 4 and 5

RESOLVED INCOMPLETE

Status

Plugins Graveyard
Java (Oracle)
--
critical
RESOLVED INCOMPLETE
5 years ago
2 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

x86
Windows 7
crash

Details

(crash signature)

(Reporter)

Description

5 years ago
This bug was filed from the Socorro interface and is 
report bp-727237e5-24b2-48b9-a427-18bfa2120904 .
============================================================= 

Seen while looking at the explosive report for Firefox 15 but happens up to 17. https://crash-stats.mozilla.com/report/list?signature=jvm.dll@0x16c784.

Majority of crashes happening to Win 7 users:

Windows 7 	94.503 %	980
Windows Vista 	2.989 %	31
Windows XP 	2.507 %	26 

Frame 	Module 	Signature 	Source
0 	jvm.dll 	jvm.dll@0x16c784 	
1 	jvm.dll 	jvm.dll@0x16c7c1 	
2 	jvm.dll 	jvm.dll@0x20dac 	
3 	jvm.dll 	jvm.dll@0x128d4f 	
4 	jvm.dll 	jvm.dll@0x168e3b 	
5 	jvm.dll 	jvm.dll@0x14961a 	
6 	jvm.dll 	jvm.dll@0xa8d6e 	
7 	npjp2.dll 	npjp2.dll@0x163a 	
8 		@0x7e415246 	
9 	clbcatq.dll 	CMemoryGates::GetMemoryGate

URLs:

115 	http://www.java.com/en/download/installed.jsp?detect=jre
43 	https://www2.bancobrasil.com.br/aapf/login.jsp?aapf.IDH=sim&perfil=1
22 	about:blank
17 	http://www.pogo.com/games/wordjong
12 	http://www.runescape.com/game.ws?j=1
11 	http://www.knuddels.de/index.html?
7 	http://www.pogo.com/games/tumble
7 	http://www.spin.de/loggedin

Comment 1

5 years ago
It's correlated in 15.0 to old and unsafe versions of Java:
          1% (1/129) vs.   0% (16/144418) 7.0.40.22
         43% (56/129) vs.   0% (328/144418) 7.0.50.5
         56% (72/129) vs.   0% (397/144418) 7.0.50.6
          0% (0/129) vs.   0% (134/144418) 7.0.60.24
          0% (0/129) vs.   0% (670/144418) 7.0.70.10

It seems the latest Java block (SE 7 update 6) has been worked around.
Component: Plug-ins → Java (Oracle)
Product: Core → Plugins
Summary: Firefox crash in jvm.dll → Firefox crash in jvm.dll with Java SE7 update 4 and 5
Version: 17 Branch → 7.x

Updated

5 years ago
Summary: Firefox crash in jvm.dll with Java SE7 update 4 and 5 → Firefox crash in jvm.dll@0x16c784 with Java SE7 update 4 and 5

Comment 2

2 years ago
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
(Assignee)

Updated

2 years ago
Product: Plugins → Plugins Graveyard
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