791181 - symbol files information like: source file and line of crash are not visible in Socorro GUI

Status: RESOLVED INVALID

(Socorro :: Backend, task)

Description

[k_r]

User Agent: Opera/9.80 (Windows NT 6.1; WOW64; U; en) Presto/2.10.289 Version/12.00

Steps to reproduce:

Hello,
I have converted .pdb to .sym correctly, checked sym path in processorconfig. All seems to be configure properly. Env Linux Debian6(Ubuntu) + Socorro build 981


Actual results:

So it works in command line.
/data/socorro/stackwalk/bin/minidump_stackwalk -m /var/tmp/crashdump_2.dump "/root/stackwalk_test/sym/"
2|0|xxx.exe|crash_2(int)|c:\xxx\xxx.cpp|46|0x4
We see  exact code in source code.

But this will never appear under <source> tab in GUI after submitting it manually through submitter.py 

python scripts/submitter.py -u http://crash-reports/submit -j /var/tmp/crash.json -d /var/tmp/crashdump_2.dump
CrashID=bp-ca635582-0545-438c-a5fa-27c472120914

Processor returns dump without any useful information regarding symbol file in <Raw Dump> section
2|0|xxx.exe||||0x1cce
Only file name and exeption.

we enabled some logging in externalprocessor.py seems that execution command and symbol file store path correct.

/data/socorro/stackwalk/bin/minidump_stackwalk -m DUMPFILEPATHNAME SYMBOL_PATHS 2>/dev/null
/data/socorro/stackwalk/bin/minidump_stackwalk -m /home/socorro/temp/781d8915-ca0e-48d6-acc6-e0e232120913.dump "/root/stackwalk_test/sym/" 2>/dev/null
analyzeFrames
2|0|xxx.exe|||| 0x1cce

Information already lost here.

If required. will attach test files aswell



Expected results:

Able to see source file name and line of crash under <source tab>

Comment 1

[k_r]

seems configuration issue