792122 - 15.0.1 - Editor Enanched WYSIWYG Editing not working on vbullettin forum...

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[David XXX]

Attachment: during_reply.jpg

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Build ID: 20120905151427

Steps to reproduce:

Try to use WYSIWYG editor for post a reply on a forum and not working


Actual results:

After reply all text appears in one line without any formattation.....


Expected results:

Nothing..... i have notified this problems from two or three days and only on Firefox 15.0.1.
No problems using Internet Explorer 8,9 or chrome.... i can post two screen during posting reply and after looking when appened.......

Comment 1

[David XXX]

Attachment: this is what appened after post reply...

Comment 2

[Matthias Versen [:Matti]]

Please post steps to reproduce so that people like me can reproduce the issue.

Comment 3

[David XXX]

Simply goes on a vbulletin forum....... like vbullen.it and register inside.

After that try to use this enanched editor had no working.

But i have try same version of firefox on a PC with windows 7 X64 and that i don't see problems....... i thinks the problems appened only on xp sp3...

Comment 4

[David XXX]

ops... wrong site upper here... vbullettin.it

Comment 5

[Loic]

Attachment: Screenshot vbulletin FF15 XP SP3

I tried on http://demo.vbulletin.it/forum.php with FF15 on XP SP3 and Win 7, I'm not able to reproduce your issue.

Please, try the basic troublesooting steps:

1) Safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) New profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Does one of both actions fix your issue?

Comment 6

[David XXX]

I have:
-Backup stored password and Bookmarks with MozBackup
-Delete my profiles
-Restart Firefox (and new profiles as been recreated)
-Restore backup or stored password and bookmarks

And now it's working all without problems....

After that i need only to reinstall all plugins or similar... but now all working without problems.

Comment 7

[Loic]

(In reply to David XXX from comment #6)
> I have:
> -Backup stored password and Bookmarks with MozBackup

For the record, Firefox has a native feature to create a new profile and export your essential data (history, passwords, etc) in about:support (the old profile is not deleted in addition).

Comment 8

[David XXX]

i don't know this function before this message....... i try to see in this section but i don't find nothing for export password or history etc. etc. here.