792626 - crash @ RuleHash::AppendRule(RuleSelectorPair const&) with ATI graphics card

Status: RESOLVED WORKSFORME

(Core :: Layout, defect)

Description

[[:philipp]]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Build ID: 20120918042011

Steps to reproduce:

a user in the support forums has reported crashes, frozen screens and BSODS.
https://support.mozilla.org/questions/937444#answer-369330

one of the crash signatures i couldn't yet find a bug for was @ RuleHash::AppendRule(RuleSelectorPair const&)
https://crash-stats.mozilla.com/report/index/1a1fe738-220b-4423-9c09-30da22120914

i don't know if it's significant or might be related, but other crashes on his system were:
Bug 643840 - Crash [@ WrappedNativeSuspecter ] 
https://crash-stats.mozilla.com/report/index/121a8309-fe00-4eac-8390-596b62120919
Bug 725009 - crash in js::GCHelperThread::doSweep
https://crash-stats.mozilla.com/report/index/d9737947-04dd-45ac-8452-99d462120919
https://crash-stats.mozilla.com/report/index/242c0175-3697-4b79-be1b-97abc2120918
https://crash-stats.mozilla.com/report/index/7d98b11d-05b3-4086-a834-4d9412120919
Bug 762987 - EXCEPTION_STACK_OVERFLOW crash in PresShell::HandlePostedReflowCallbacks 
https://crash-stats.mozilla.com/report/index/8ca8685d-5aa3-4e43-b30f-a68062120917

Comment 1

[Scoobidiver (away)]

Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?

Comment 2

[[:philipp]]

the OP claims he has tackled the problem by switching graphics cards.

Comment 3

[Wayne Mery (:wsmwk)]

specifically the reporter wrote " I've removed the ATI card - enabled hardware acceleration and have had no further Firefox crashes or BSOD's."

So I suppose we charge the the problem specific to this user to hardware.  Unfortunately the specific card and driver version is not mentioned

Comment 4

[Mike Conley (:mconley) (:⚙️)]

This was reported again in bug 1007089, on Linux this time.

I'll see if that user can report more information about their graphics hardware in case this is an ATI card issue. Until then, moving back to Layout component.

Comment 5

[[e-mail] (:bhearsum)]

(In reply to Mike Conley (:mconley) from comment #4)
> This was reported again in bug 1007089, on Linux this time.
> 
> I'll see if that user can report more information about their graphics
> hardware in case this is an ATI card issue. Until then, moving back to
> Layout component.

The laptop I was using at the time had an Intel card, actually.

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'RuleHash::AppendRule':
 - nightly (version 50): 2 crashes from 2016-06-06.
 - aurora  (version 49): 5 crashes from 2016-06-07.
 - beta    (version 48): 68 crashes from 2016-06-06.
 - release (version 47): 247 crashes from 2016-05-31.
 - esr     (version 45): 21 crashes from 2016-04-07.

Crash volume on the last weeks:
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       0       1       0       1       0       0       0
 - aurora        1       1       0       0       1       0       2
 - beta         13      10      12       9       7       9       5
 - release      32      33      27      38      35      32      33
 - esr           1       5       0       3       1       3       1

Affected platforms: Windows, Mac OS X, Linux

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.