Closed Bug 795585 Opened 13 years ago Closed 13 years ago

cal-vm-win32-1.community.scl3.mozilla.com is not responding to RDP

Categories

(mozilla.org Graveyard :: Server Operations, task)

Product:
mozilla.org Graveyard
Component:
Server Operations
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: Fallen, Assigned: afernandez)

References

Details

I just restarted the machine after upgrading NSIS, and now its not reacting to RDP. Its possible to log in via SSH, but connecting via RDP doesn't work. The port seems to be open, but the UI is not coming up. I've tried multiple restarts, restarting terminal services, but nothing is working. I'd appreciate if this could be fixed until Tuesday, since I need to start a release build from this machine this week.
Blocks: 794495
Assignee: server-ops → afernandez
Besides NSIS, was anything else upgraded and/or changed? You should be able to VNC to the host, if you need the VNC password, please let me know. When the remote desktop connection is made, the Terminal Service Manager shows the connection as "idle" immediately after connecting. In order for us to properly troubleshoot the rdp issue as efficiently as possible, we would need to know everything that was changed prior to rdp not working.
I haven't touched this box since the last time there were build issues, where all I was working on is installing different versions of buildbot and updating build config. I don't recall doing anything else to it, this was some time ago. Maybe disabling autologin of calbld will bring it back up? I don't need RDP very bad now since it seems the buildbot slave is magically working again. If you come across it by chance, please reset the vnc password to the admin user password. Given the slave works please don't do anything like restarting or killing buildbot, I will start our release builds tomorrow morning. Thanks for looking into this!
I tried a few thing to get rdp to work yesterday but none work. As for VNC, password was reset to the admin user password. If you would like for us to continue debugging, please let us know when we could reboot the server if/when needed.
RDP access is working.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Thanks! Sorry for not getting back, lots of stuff on my plate!
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
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