[Browser App] Show a more helpful 404 page



Firefox OS
6 years ago
5 years ago


(Reporter: GH to BZ, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [label:browser][label:needsUXinput])



6 years ago
[GitHub issue by tonychung on 2012-09-26T05:35:57Z, https://github.com/mozilla-b2g/gaia/issues/5199]
While i enjoy the netlingo with smileys and emoticons, we need to be putting out a more helpful 404 page to the world that explains what's happening.

@jcarpenter, ux thoughts?

Screenshot: http://i.imgur.com/lmpra.png

## Environment :
* Otoro daily: 9-25-2012
* gaia commit: 71e89d4338d59a86e8599abeda24dbfaf1c80e1a
* gecko commit: 1c333645ec70bfce2176876e4bfaf24bfd4bbde5

## Repro :
1. launch Browser App
2. Load a page that will throw a 404
3. Verify the error page fires a sadFace image with buttons.  But there's no real helpful text to the user on what happened.

## Expected :
* Have a more professional page that describes what err'd out to the user on this page.  :( face doesn't explain anything.

## Actual :
* sadFace page

Comment 1

6 years ago
[GitHub comment by stasm on 2012-09-26T08:23:44Z]
Weren't we supposed to show the default error message that Gecko displays?

Comment 2

6 years ago
[GitHub comment by daleharvey on 2012-09-26T08:42:51Z]
We are supposed to be showing error messages from gecko for non fatal errors, I think your page actually crashed while it was loading

What is the specific url? and can you test another url that you expect to 404 (probably from a different domain)

Styling for the crashed page is files under #4045

Comment 3

6 years ago
[GitHub comment by tonychung on 2012-09-26T16:26:58Z]
ah okay, i'll try to reproduce.   i was trying to visit planet.mozilla.org at the time when i got this message.

Comment 4

6 years ago
[GitHub comment by jcarpenter on 2012-09-26T18:22:42Z]
What @daleharvey said.

Also related: #5067 (Style default Gecko error messages)


5 years ago
Component: Gaia → Gaia::Browser
What is this bug actually about? We show network errors from Gecko and the crash screen for fatal errors as per spec.

Please re-open if there's any work left to do on this.
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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