Closed Bug 797152 Opened 12 years ago Closed 12 years ago

Sending of message failed. "Save draft error. Unable to save your message as draft. Please verify that your Mail & Newsgroups account settings are correct and try again."

Categories

(Thunderbird :: General, defect)

12 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: jaimemac, Unassigned)

Details

(Whiteboard: [resolved by deleting Thunderbird local cache, caused by ??])

Attachments

(2 files)

User Agent: Opera/9.80 (Windows NT 6.1; WOW64; U; en) Presto/2.10.289 Version/12.02 Steps to reproduce: Attempt to send an email message Actual results: I received error "Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again." Expected results: The message should have proceeded to the SMTP server.
What is evidence that your problem was caused by Tb's flaw in code? (here is B.M.O to report Tb's actual bug to developer and ask them to fix it) Is your server setting(SMTP, IMAP, POP3, News etc. ) correct? (if setup error exists, such message can occur because Tb can't connect to server.) When did your problem start to occur? (ater upgrade of Tb, after setting change, ...) Is there any relevant exception in Error Console? If Tb can't connect to any mail/news related server, is your firewall software setting correct? (If Tb's connection request is prohibited by firewall, Tb can do nothing) Bug 481663 is an example of such error message due to not-well-configured server. Such case? Bug 781478 is an example of such error message(wrong message and meaningless in this case) due to Tb's internal failure in special occasion(actual Tb's bug). This kind of problem?
Below is the error message from the error console: Timestamp: 3/10/2012 8:10:19 p.m. Warning: XUL box for _moz_generated_content_before element contained an inline #text child, forcing all its children to be wrapped in a block. Source File: chrome://global/content/bindings/toolbar.xml Line: 276
Do you use enigmail ? Do you use S/mime certs ?
No to both questions.
Are you really on TB12?
It has updated to 15.0.1
Problem is unchanged.
I am seeing this message also: Timestamp: 10/17/2012 1:21:02 PM Warning: XUL box for _moz_generated_content_before element contained an inline #text child, forcing all its children to be wrapped in a block. Source File: chrome://global/content/bindings/toolbar.xml Line: 276 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20121010 Thunderbird/16.0.1 ID:20121010150919
(In reply to jaimemac from comment #8) > Problem is unchanged. Please provide a log according to https://wiki.mozilla.org/MailNews:Logging. Set NSPR_LOG_MODULES=smtp:5 (In reply to Worcester12345 from comment #9) > I am seeing this message also: > > Timestamp: 10/17/2012 1:21:02 PM > Warning: XUL box for _moz_generated_content_before element contained an > inline #text child, forcing all its children to be wrapped in a block. > Source File: chrome://global/content/bindings/toolbar.xml > Line: 276 If you are not seeing the smtp issue then i it wouldn't be related to this bug
Flags: needinfo?(jaimemac)
Whiteboard: [closeme 2013-01-18][needs protocol log]
Problem was fixed by deleting temporary files.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(jaimemac)
Resolution: --- → WORKSFORME
Problem still present in 17.0.7
(In reply to jaimemac from comment #11) > Problem was fixed by deleting temporary files. Where do I find the temp files for Thunderbird?
Flags: needinfo?
Go to the folder for your Windows user profile, open the AppData folder, open the Local folder, open the Thunderbird folder and delete the profile. Thunderbird will then create a new profile when you re-open it and that should fix the problem.
Go to the folder for your Windows user profile, open the AppData folder, open the Local folder, open the Thunderbird folder and delete the profile. Thunderbird will then create a new profile when you re-open it and that should fix the problem.
(In reply to jaimemac from comment #15) > Go to the folder for your Windows user profile, open the AppData folder, > open the Local folder, open the Thunderbird folder and delete the profile. > Thunderbird will then create a new profile when you re-open it and that > should fix the problem. No, this will also delete all his account settings. The temporary files are somewhere like C:\Documents and Settings\username\Local Settings\Temp (depending on OS).
Flags: needinfo?
I wondered the same thing too, so I parsed Jaime's wording. It accurately describes the cache location - C:\Users\-Winndows user profile-\AppData\Local\Thunderbird - and not %appdata% where thunderbird profile data settings I'm curious why this worked, and whether we should reopen the bug. Are there similarities to bug 501298?
Summary: Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again. → Sending of message failed. "Save draft error. Unable to save your message as draft. Please verify that your Mail & Newsgroups account settings are correct and try again."
Whiteboard: [closeme 2013-01-18][needs protocol log] → [resolved by deleting Thunderbird local cache, caused by ??]
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: