Closed Bug 797709 Opened 13 years ago Closed 13 years ago

Firefox always crashes when finishing the conflict resolution pane of extension Zotero

Categories

(Core :: JavaScript Engine, defect)

15 Branch
x86_64
Linux
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: gleppert, Unassigned)

Details

(Keywords: crash)

Crash Data

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:15.0) Gecko/20100101 Firefox/15.0.1 Build ID: 20120908003442 Steps to reproduce: I use Firefox with the Zotero bibliographic extension. It synchronises the bibliographic information with a server. From time to time, there is a sync conflict and Zotero opens a conflict resolution pane to solve the inconsistencies of the bibliograpic information. Always, when I finish this conflict resolution dialog, Firefox crashes. Actual results: Firefox always crashes. The Mozilla crash reports are: https://crash-stats.mozilla.com/report/index/bp-660859cd-6d14-4252-bba6-46bcd2121002 https://crash-stats.mozilla.com/report/index/bp-ce8afc04-f530-4b12-9e5d-2306f2121002 https://crash-stats.mozilla.com/report/index/bp-d9e8793b-0bd4-4381-961c-b13e52121002 https://crash-stats.mozilla.com/report/index/bp-64399bb5-9bed-4dad-a151-cc2242121002 https://crash-stats.mozilla.com/report/index/bp-491644d4-afe0-42a7-8620-22bc82121002 https://crash-stats.mozilla.com/report/index/bp-4a8e7b9b-8b2c-4e28-953e-e210e2121002 Expected results: Firefox should not crash and the Zotero bibliographic conflict resolution should be able to finish. Since this bug seems to involve both, Firefox and Zotero, I also opened an entry in the Zotero troubleshooting forum: http://forums.zotero.org/discussion/25595/firefox-always-crashes-when-finishing-the-zotero-conflict-resolution-pane/ Thanks for your help!
I don't see crashes in 16.0 Beta. Does it happen in Beta you can download from http://www.mozilla.org/firefox/beta/ ?
Assignee: nobody → general
Severity: normal → critical
Crash Signature: [@ js::StackFrame::stealFrameAndSlots<js::HeapValue, JS::Value, (js::StackFrame::TriggerPostBarriers)1u>]
Component: Untriaged → JavaScript Engine
Keywords: crash
Product: Firefox → Core
Thank you very much for looking into the bug. I cannot easily test the issue with 16 Beta, because I am afraid that copying over the entire Zotero stuff (some few GB) including the Zotero sync account to FF 16.0 Beta would screw up the bibliographic library. Is there any other way to test?
(In reply to Gerald from comment #2) > Is there any other way to test? Wait the release of Firefox 16 on October 9.
Thanks Scoobidiver, I wait for Firefox 16 and hope that it is soon in the Ubuntu repositories. In the meanwhile, I will ask the Zotero developers whether there is any work-around for the moment or whether they can make changes to fix the problem. Thanks.
Today, Firefox 16 was released for Ubuntu and it solved the problem. No crash anymore and the Zotero conflict resolution can successfully finish. Thanks.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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