Closed
Bug 797990
Opened 12 years ago
Closed 12 years ago
Firefox dont startup on nightly app mode, no error msg. dont start at all
Categories
(Firefox for Metro Graveyard :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 797013
People
(Reporter: lotusgg, Unassigned)
Details
1-click app to launch 2-App crashes to start menu after 2s on Firefox's blue logo, 3-no error MSG and app doesn't even close. 4-Can go back to app via top corner click, but goes back to 2- about:support as asked by jimm Application Basics Name Firefox Version 18.0a1 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/18.0 Firefox/18.0 Profile Folder Show Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Adblock Plus 2.1.2 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} RealPlayer Browser Record Plugin 15.0.6 false {0153E448-190B-4987-BDE1-F256CADA672F} Important Modified Preferences Name Value browser.cache.disk.capacity 1048576 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20121003040204 browser.startup.homepage_override.mstone 18.0a1 extensions.lastAppVersion 18.0a1 gfx.direct3d.prefer_10_1 true network.cookie.prefsMigrated true places.database.lastMaintenance 1349310280 places.history.expiration.transient_current_max_pages 104858 privacy.sanitize.migrateFx3Prefs true Graphics Adapter Description NVIDIA GeForce GTX 550 Ti Vendor ID 0x10de Device ID 0x1244 Adapter RAM 1023 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.13.282 Driver Date 6-15-2012 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16384) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 550 Ti) -- OpenGL ES 2.0 (ANGLE 1.0.0.1267) GPU Accelerated Windows 1/1 Direct3D 10 AzureCanvasBackend direct2d AzureFallbackCanvasBackend cairo AzureContentBackend direct2d JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.2 4.9.2 NSS 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC NSS Util 3.13.6.0 3.13.6.0 NSS SSL 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC NSS S/MIME 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
Looks like there was a driver update last month for your video card. Might be worth installing it and trying again? http://www.geforce.com/drivers/results/48847
Updated•12 years ago
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OS: Windows 8 → Windows 8 Metro
Version: 18 Branch → Trunk
Comment 3•12 years ago
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LotusGG, would you mind looking here - C:\Users\(username)\AppData\Roaming\Mozilla\MetroFirefox\Profiles\(profilestr).default\minidumps and tell me if there are a couple files there? If so, would you mind zipping them up and emailing them to my mozilla email account? (jmathies@mozilla.com)
No files in that folder.... but there is one here C:\Users\username\AppData\Roaming\Mozilla\MetroFirefox\Crash Reports the file name is InstallTime20121003040204 and has 1kb and the only info in there is a few numbers... the numbers are: 1349391186
Comment 5•12 years ago
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Is this the same issue as bug 795594?
Comment 6•12 years ago
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(In reply to Bill Gianopoulos [:WG9s] from comment #5) > Is this the same issue as bug 795594? No, the current metro builds aren't pgo'd either.
Comment 7•12 years ago
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Well, was not clear to me that the failure occurred using a current build.
Updated•12 years ago
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Product: Firefox → Firefox for Metro
Comment 8•12 years ago
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Can you go to Control Panel -> Administrative Tools -> Event Viewer -> Windows Logs -> Application and check there for recent errors. Please post what the error messages say related firefox.
Two errors pop in after reproducing the bug, they are: Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 25/10/2012 12:43:43 Event ID: 2486 Task Category: (2414) Level: Error Keywords: (64),Process Lifetime Manager User: LOTUS\vinicius Computer: Lotus Description: App DefaultBrowser_NOPUBLISHERID!EEFEA8717BC47F65 did not launch within its allotted time. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>2486</EventID> <Version>0</Version> <Level>2</Level> <Task>2414</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000042</Keywords> <TimeCreated SystemTime="2012-10-25T14:43:43.063463500Z" /> <EventRecordID>10410</EventRecordID> <Correlation /> <Execution ProcessID="2996" ThreadID="980" /> <Channel>Application</Channel> <Computer>Lotus</Computer> <Security UserID="S-1-5-21-2723530927-2233347536-1773841579-1001" /> </System> <EventData> <Data Name="ApplicationId">DefaultBrowser_NOPUBLISHERID!EEFEA8717BC47F65</Data> </EventData> </Event> and Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 25/10/2012 12:47:29 Event ID: 2486 Task Category: (2414) Level: Error Keywords: (64),Process Lifetime Manager User: LOTUS\vinicius Computer: Lotus Description: App DefaultBrowser_NOPUBLISHERID!EEFEA8717BC47F65 did not launch within its allotted time. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>2486</EventID> <Version>0</Version> <Level>2</Level> <Task>2414</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000042</Keywords> <TimeCreated SystemTime="2012-10-25T14:47:29.523666400Z" /> <EventRecordID>10411</EventRecordID> <Correlation /> <Execution ProcessID="2996" ThreadID="2972" /> <Channel>Application</Channel> <Computer>Lotus</Computer> <Security UserID="S-1-5-21-2723530927-2233347536-1773841579-1001" /> </System> <EventData> <Data Name="ApplicationId">DefaultBrowser_NOPUBLISHERID!EEFEA8717BC47F65</Data> </EventData> </Event> look the same error btw...
Comment 10•12 years ago
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This is what solved this issue for me. I had Mozilla Firefox installed along with the Nightly Build. 1) Open Uninstall Programs 2) Uninstall Mozilla Firefox 3) Start Nightly from Start Screen 3) A Window opens up and asks if you want to set it as default browser 4) Choose Yes 5) Close Nightly 6) Start Nightly again from Start Screen 7) The Metro App opens up this time instead of Window.
Reporter | ||
Comment 11•12 years ago
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i got no mozilla firefox installation on my pc. also my issue is not with clicking metro and then it opens in desktop, the issue is that it just crash to start screen after launching it.
Comment 12•12 years ago
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This sounds like a dupe of bug 797013.
Comment 13•12 years ago
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If you can reproduce this after Bug 797013 lands, please re-open or post a new bug. Thanks!
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
Assignee | ||
Updated•10 years ago
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OS: Windows 8 Metro → Windows 8.1
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Description
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