Firefox crash in xul.dll@0xd...

RESOLVED WORKSFORME

Status

()

--
critical
RESOLVED WORKSFORME
6 years ago
6 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

16 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

This bug was filed from the Socorro interface and is 
report bp-b15b0329-7649-4c40-86ff-2317a2121007 .
============================================================= 

Seen while looking at the explosive report. This signature right now seems to be new to Beta 6 - https://crash-stats.mozilla.com/report/list?signature=xul.dll@0xd2160f

Frame 	Module 	Signature 	Source
0 	@0x4714cf0 	
1 	xul.dll 	xul.dll@0xd2160f 

Correlation data shows a 30% correlation to Avast Asynchronous Virus Monitor (AAVM) as well as some other Avast dlls.

xul.dll@0xd2160f|EXCEPTION_ACCESS_VIOLATION_EXEC (30 crashes)
     80% (24/30) vs.  33% (20269/60588) pnrpnsp.dll
     80% (24/30) vs.  33% (20291/60588) DWrite.dll
     80% (24/30) vs.  34% (20338/60588) nlaapi.dll
     80% (24/30) vs.  34% (20339/60588) NapiNSP.dll
     73% (22/30) vs.  29% (17389/60588) explorerframe.dll
     73% (22/30) vs.  29% (17400/60588) dui70.dll
     80% (24/30) vs.  36% (21758/60588) wship6.dll
     73% (22/30) vs.  29% (17870/60588) duser.dll
    100% (30/30) vs.  57% (34267/60588) shdocvw.dll
     73% (22/30) vs.  30% (18339/60588) RpcRtRemote.dll
     80% (24/30) vs.  37% (22694/60588) WSHTCPIP.DLL
     73% (22/30) vs.  31% (18738/60588) FWPUCLNT.DLL
    100% (30/30) vs.  58% (35102/60588) nssckbi.dll
     73% (22/30) vs.  32% (19170/60588) cryptsp.dll
    100% (30/30) vs.  59% (35770/60588) rsaenh.dll
     80% (24/30) vs.  39% (23769/60588) Wldap32.dll
    100% (30/30) vs.  60% (36061/60588) freebl3.dll
    100% (30/30) vs.  60% (36115/60588) nssdbm3.dll
    100% (30/30) vs.  60% (36118/60588) softokn3.dll
    100% (30/30) vs.  61% (36966/60588) feclient.dll
    100% (30/30) vs.  62% (37377/60588) winrnr.dll
     67% (20/30) vs.  29% (17469/60588) ntshrui.dll
    100% (30/30) vs.  64% (38564/60588) rasadhlp.dll
     63% (19/30) vs.  27% (16383/60588) linkinfo.dll
    100% (30/30) vs.  64% (38880/60588) browsercomps.dll
     60% (18/30) vs.  25% (15116/60588) slc.dll
    100% (30/30) vs.  65% (39612/60588) firefox.exe
    100% (30/30) vs.  65% (39634/60588) xpcom.dll
     60% (18/30) vs.  26% (15578/60588) cscapi.dll
     60% (18/30) vs.  26% (15695/60588) srvcli.dll
    100% (30/30) vs.  66% (40153/60588) dbghelp.dll
    100% (30/30) vs.  69% (41919/60588) dnsapi.dll
     77% (23/30) vs.  49% (29725/60588) ntmarta.dll
     77% (23/30) vs.  49% (29768/60588) t2embed.dll
    100% (30/30) vs.  73% (44042/60588) mswsock.dll
    100% (30/30) vs.  73% (44342/60588) wintrust.dll
     40% (12/30) vs.  15% (9148/60588) WLIDNSP.DLL
     60% (18/30) vs.  35% (21381/60588) sspicli.dll
     37% (11/30) vs.  12% (7573/60588) wshbth.dll
     93% (28/30) vs.  70% (42418/60588) icm32.dll
     87% (26/30) vs.  64% (38718/60588) apphelp.dll
     80% (24/30) vs.  57% (34755/60588) propsys.dll
     77% (23/30) vs.  55% (33068/60588) cfgmgr32.dll
     73% (22/30) vs.  52% (31698/60588) profapi.dll
     80% (24/30) vs.  59% (35836/60588) AudioSes.dll
     80% (24/30) vs.  59% (35898/60588) winnsi.dll
     80% (24/30) vs.  59% (35907/60588) IPHLPAPI.DLL
     80% (24/30) vs.  59% (36043/60588) MMDevAPI.dll
     30% (9/30) vs.  10% (5920/60588) ashTask.dll
     30% (9/30) vs.  10% (5920/60588) aswProperty.dll
     30% (9/30) vs.  10% (5920/60588) aswEngLdr.dll
     30% (9/30) vs.  10% (5920/60588) aswAux.dll
     30% (9/30) vs.  10% (5920/60588) ashBase.dll
     30% (9/30) vs.  10% (5920/60588) AavmRpch.dll
     30% (9/30) vs.  10% (5920/60588) Aavm4h.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnOS.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnBS.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnIS.dll
     73% (22/30) vs.  54% (32613/60588) devobj.dll
     73% (22/30) vs.  54% (32686/60588) CRYPTBASE.dll
     73% (22/30) vs.  54% (32686/60588) sechost.dll
     73% (22/30) vs.  54% (32686/60588) KERNELBASE.dll
     80% (24/30) vs.  61% (36944/60588) powrprof.dll
     37% (11/30) vs.  18% (10904/60588) snxhk.dll
     80% (24/30) vs.  62% (37310/60588) dwmapi.dll
     80% (24/30) vs.  62% (37327/60588) nsi.dll
     43% (13/30) vs.  26% (15589/60588) msvcr90.dll
     30% (9/30) vs.  14% (8395/60588) mdnsNSP.dll
     20% (6/30) vs.   4% (2425/60588) devrtl.dll
     23% (7/30) vs.   8% (4861/60588) ieframe.dll
     30% (9/30) vs.  16% (9650/60588) aswJsFlt.dll
     37% (11/30) vs.  23% (14184/60588) dhcpcsvc6.DLL
     33% (10/30) vs.  20% (12211/60588) msvcp90.dll
     47% (14/30) vs.  34% (20304/60588) dhcpcsvc.dll
     27% (8/30) vs.  14% (8194/60588) EhStorShell.dll
     83% (25/30) vs.  71% (42901/60588) lpk.dll
     27% (8/30) vs.  14% (8615/60588) WindowsCodecs.dll
     20% (6/30) vs.   8% (4628/60588) netutils.dll
     20% (6/30) vs.   8% (4673/60588) samcli.dll
     27% (8/30) vs.  14% (8754/60588) d3d10_1.dll
     27% (8/30) vs.  14% (8754/60588) d3d10_1core.dll
     27% (8/30) vs.  15% (8836/60588) dxgi.dll
     80% (24/30) vs.  69% (41504/60588) msctf.dll
     17% (5/30) vs.   5% (3262/60588) wevtapi.dll
     17% (5/30) vs.   5% (3262/60588) Wpc.dll
     33% (10/30) vs.  23% (13690/60588) rtutils.dll
     23% (7/30) vs.  13% (8032/60588) d3d10.dll
     23% (7/30) vs.  13% (8032/60588) d3d10core.dll
     23% (7/30) vs.  14% (8297/60588) d2d1.dll
     13% (4/30) vs.   4% (2249/60588) aticfx32.dll
     13% (4/30) vs.   4% (2402/60588) xmllite.dll
     17% (5/30) vs.   7% (4439/60588) SensApi.dll
     53% (16/30) vs.  44% (26759/60588) mpr.dll
     13% (4/30) vs.   5% (2789/60588) ieproxy.dll
     13% (4/30) vs.   5% (2903/60588) msi.dll
     10% (3/30) vs.   2% (978/60588) D3Dx10_40.dll
     30% (9/30) vs.  22% (13200/60588) rasapi32.dll
     30% (9/30) vs.  22% (13205/60588) rasman.dll
     13% (4/30) vs.   5% (3173/60588) wkscli.dll
     33% (10/30) vs.  26% (15643/60588) samlib.dll
     27% (8/30) vs.  19% (11613/60588) oleacc.dll
     10% (3/30) vs.   3% (1603/60588) wpdshext.dll
     10% (3/30) vs.   3% (1672/60588) ashShell.dll
     10% (3/30) vs.   3% (1907/60588) EhStorAPI.dll
     10% (3/30) vs.   3% (1924/60588) MpOAV.dll
     17% (5/30) vs.  10% (6027/60588) cscui.dll
     17% (5/30) vs.  10% (6038/60588) cscdll.dll
     10% (3/30) vs.   3% (2026/60588) atidxx32.dll
     10% (3/30) vs.   3% (2032/60588) atiuxpag.dll
     13% (4/30) vs.   7% (4052/60588) igd10umd32.dll
     10% (3/30) vs.   3% (2044/60588) SearchFolder.dll
     10% (3/30) vs.   4% (2146/60588) PortableDeviceApi.dll
     10% (3/30) vs.   4% (2146/60588) StructuredQuery.dll
     10% (3/30) vs.   4% (2158/60588) msls31.dll
     10% (3/30) vs.   4% (2279/60588) NetworkExplorer.dll
     20% (6/30) vs.  14% (8424/60588) atl.dll
     10% (3/30) vs.   4% (2391/60588) thumbcache.dll
    100% (30/30) vs.  94% (56922/60588) mscms.dll
     10% (3/30) vs.   4% (2413/60588) tiptsf.dll
     10% (3/30) vs.   4% (2586/60588) ntdsapi.dll
      7% (2/30) vs.   1% (570/60588) MpOAv.dll
     10% (3/30) vs.   4% (2619/60588) ntlanman.dll
     10% (3/30) vs.   4% (2639/60588) davclnt.dll
     10% (3/30) vs.   4% (2645/60588) drprov.dll
      7% (2/30) vs.   1% (690/60588) msiltcfg.dll
      7% (2/30) vs.   1% (889/60588) gpapi.dll
    100% (30/30) vs.  95% (57446/60588) userenv.dll

Comment 1

6 years ago
It happened in previous betas.
Crash Signature: [@ xul.dll@0xd2160f] → [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7]
OS: Windows NT → Windows XP
Summary: Firefox crash in xul.dll (correlation to Avast Asynchronous Virus Monitor) → Firefox crash in xul.dll@0xd... (correlation to Avast Asynchronous Virus Monitor)
The other signature added in Comment 1 happened in B5, and only had 15 crashes in the last few weeks. The originally filed signature already has over 200 crashes and B6 just shipped on Friday. So we should definitely keep an eye on this one.

Comment 3

6 years ago
It's #53 top browser crasher in 16.0b6.

Today's files show a 17% correlation with Avast as high as Babylon one:
  xul.dll@0xd2160f|EXCEPTION_ACCESS_VIOLATION_EXEC (18 crashes)
     17% (3/18) vs.   6% (2482/43902) wrc@avast.com
     17% (3/18) vs.  10% (4241/43902) ffxtlbr@babylon.com

I doubt it has something to do with extension compatibilities.
Component: Extension Compatibility → General

Comment 4

6 years ago
In 16.0.1, it's #43 top browser crasher and is slightly correlated to Babylon:
  xul.dll@0xd2060f|EXCEPTION_ACCESS_VIOLATION_EXEC (48 crashes)
     15% (7/48) vs.   6% (3605/57204) ffxtlbr@babylon.com (Babylon)
     13% (6/48) vs.   6% (3455/57204) {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} (Java Console)

More reports at: https://crash-stats.mozilla.com/report/list?signature=xul.dll%400xd2060f
Crash Signature: [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7] → [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7] [@ xul.dll@0xd2060f]
Summary: Firefox crash in xul.dll@0xd... (correlation to Avast Asynchronous Virus Monitor) → Firefox crash in xul.dll@0xd...

Comment 5

6 years ago
There are no xul.dll crashes in 17.0.1.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
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