Closed Bug 798938 Opened 12 years ago Closed 12 years ago

Firefox crash in xul.dll@0xd...

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
16 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is 
report bp-b15b0329-7649-4c40-86ff-2317a2121007 .
============================================================= 

Seen while looking at the explosive report. This signature right now seems to be new to Beta 6 - https://crash-stats.mozilla.com/report/list?signature=xul.dll@0xd2160f

Frame 	Module 	Signature 	Source
0 	@0x4714cf0 	
1 	xul.dll 	xul.dll@0xd2160f 

Correlation data shows a 30% correlation to Avast Asynchronous Virus Monitor (AAVM) as well as some other Avast dlls.

xul.dll@0xd2160f|EXCEPTION_ACCESS_VIOLATION_EXEC (30 crashes)
     80% (24/30) vs.  33% (20269/60588) pnrpnsp.dll
     80% (24/30) vs.  33% (20291/60588) DWrite.dll
     80% (24/30) vs.  34% (20338/60588) nlaapi.dll
     80% (24/30) vs.  34% (20339/60588) NapiNSP.dll
     73% (22/30) vs.  29% (17389/60588) explorerframe.dll
     73% (22/30) vs.  29% (17400/60588) dui70.dll
     80% (24/30) vs.  36% (21758/60588) wship6.dll
     73% (22/30) vs.  29% (17870/60588) duser.dll
    100% (30/30) vs.  57% (34267/60588) shdocvw.dll
     73% (22/30) vs.  30% (18339/60588) RpcRtRemote.dll
     80% (24/30) vs.  37% (22694/60588) WSHTCPIP.DLL
     73% (22/30) vs.  31% (18738/60588) FWPUCLNT.DLL
    100% (30/30) vs.  58% (35102/60588) nssckbi.dll
     73% (22/30) vs.  32% (19170/60588) cryptsp.dll
    100% (30/30) vs.  59% (35770/60588) rsaenh.dll
     80% (24/30) vs.  39% (23769/60588) Wldap32.dll
    100% (30/30) vs.  60% (36061/60588) freebl3.dll
    100% (30/30) vs.  60% (36115/60588) nssdbm3.dll
    100% (30/30) vs.  60% (36118/60588) softokn3.dll
    100% (30/30) vs.  61% (36966/60588) feclient.dll
    100% (30/30) vs.  62% (37377/60588) winrnr.dll
     67% (20/30) vs.  29% (17469/60588) ntshrui.dll
    100% (30/30) vs.  64% (38564/60588) rasadhlp.dll
     63% (19/30) vs.  27% (16383/60588) linkinfo.dll
    100% (30/30) vs.  64% (38880/60588) browsercomps.dll
     60% (18/30) vs.  25% (15116/60588) slc.dll
    100% (30/30) vs.  65% (39612/60588) firefox.exe
    100% (30/30) vs.  65% (39634/60588) xpcom.dll
     60% (18/30) vs.  26% (15578/60588) cscapi.dll
     60% (18/30) vs.  26% (15695/60588) srvcli.dll
    100% (30/30) vs.  66% (40153/60588) dbghelp.dll
    100% (30/30) vs.  69% (41919/60588) dnsapi.dll
     77% (23/30) vs.  49% (29725/60588) ntmarta.dll
     77% (23/30) vs.  49% (29768/60588) t2embed.dll
    100% (30/30) vs.  73% (44042/60588) mswsock.dll
    100% (30/30) vs.  73% (44342/60588) wintrust.dll
     40% (12/30) vs.  15% (9148/60588) WLIDNSP.DLL
     60% (18/30) vs.  35% (21381/60588) sspicli.dll
     37% (11/30) vs.  12% (7573/60588) wshbth.dll
     93% (28/30) vs.  70% (42418/60588) icm32.dll
     87% (26/30) vs.  64% (38718/60588) apphelp.dll
     80% (24/30) vs.  57% (34755/60588) propsys.dll
     77% (23/30) vs.  55% (33068/60588) cfgmgr32.dll
     73% (22/30) vs.  52% (31698/60588) profapi.dll
     80% (24/30) vs.  59% (35836/60588) AudioSes.dll
     80% (24/30) vs.  59% (35898/60588) winnsi.dll
     80% (24/30) vs.  59% (35907/60588) IPHLPAPI.DLL
     80% (24/30) vs.  59% (36043/60588) MMDevAPI.dll
     30% (9/30) vs.  10% (5920/60588) ashTask.dll
     30% (9/30) vs.  10% (5920/60588) aswProperty.dll
     30% (9/30) vs.  10% (5920/60588) aswEngLdr.dll
     30% (9/30) vs.  10% (5920/60588) aswAux.dll
     30% (9/30) vs.  10% (5920/60588) ashBase.dll
     30% (9/30) vs.  10% (5920/60588) AavmRpch.dll
     30% (9/30) vs.  10% (5920/60588) Aavm4h.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnOS.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnBS.dll
     30% (9/30) vs.  10% (5923/60588) aswCmnIS.dll
     73% (22/30) vs.  54% (32613/60588) devobj.dll
     73% (22/30) vs.  54% (32686/60588) CRYPTBASE.dll
     73% (22/30) vs.  54% (32686/60588) sechost.dll
     73% (22/30) vs.  54% (32686/60588) KERNELBASE.dll
     80% (24/30) vs.  61% (36944/60588) powrprof.dll
     37% (11/30) vs.  18% (10904/60588) snxhk.dll
     80% (24/30) vs.  62% (37310/60588) dwmapi.dll
     80% (24/30) vs.  62% (37327/60588) nsi.dll
     43% (13/30) vs.  26% (15589/60588) msvcr90.dll
     30% (9/30) vs.  14% (8395/60588) mdnsNSP.dll
     20% (6/30) vs.   4% (2425/60588) devrtl.dll
     23% (7/30) vs.   8% (4861/60588) ieframe.dll
     30% (9/30) vs.  16% (9650/60588) aswJsFlt.dll
     37% (11/30) vs.  23% (14184/60588) dhcpcsvc6.DLL
     33% (10/30) vs.  20% (12211/60588) msvcp90.dll
     47% (14/30) vs.  34% (20304/60588) dhcpcsvc.dll
     27% (8/30) vs.  14% (8194/60588) EhStorShell.dll
     83% (25/30) vs.  71% (42901/60588) lpk.dll
     27% (8/30) vs.  14% (8615/60588) WindowsCodecs.dll
     20% (6/30) vs.   8% (4628/60588) netutils.dll
     20% (6/30) vs.   8% (4673/60588) samcli.dll
     27% (8/30) vs.  14% (8754/60588) d3d10_1.dll
     27% (8/30) vs.  14% (8754/60588) d3d10_1core.dll
     27% (8/30) vs.  15% (8836/60588) dxgi.dll
     80% (24/30) vs.  69% (41504/60588) msctf.dll
     17% (5/30) vs.   5% (3262/60588) wevtapi.dll
     17% (5/30) vs.   5% (3262/60588) Wpc.dll
     33% (10/30) vs.  23% (13690/60588) rtutils.dll
     23% (7/30) vs.  13% (8032/60588) d3d10.dll
     23% (7/30) vs.  13% (8032/60588) d3d10core.dll
     23% (7/30) vs.  14% (8297/60588) d2d1.dll
     13% (4/30) vs.   4% (2249/60588) aticfx32.dll
     13% (4/30) vs.   4% (2402/60588) xmllite.dll
     17% (5/30) vs.   7% (4439/60588) SensApi.dll
     53% (16/30) vs.  44% (26759/60588) mpr.dll
     13% (4/30) vs.   5% (2789/60588) ieproxy.dll
     13% (4/30) vs.   5% (2903/60588) msi.dll
     10% (3/30) vs.   2% (978/60588) D3Dx10_40.dll
     30% (9/30) vs.  22% (13200/60588) rasapi32.dll
     30% (9/30) vs.  22% (13205/60588) rasman.dll
     13% (4/30) vs.   5% (3173/60588) wkscli.dll
     33% (10/30) vs.  26% (15643/60588) samlib.dll
     27% (8/30) vs.  19% (11613/60588) oleacc.dll
     10% (3/30) vs.   3% (1603/60588) wpdshext.dll
     10% (3/30) vs.   3% (1672/60588) ashShell.dll
     10% (3/30) vs.   3% (1907/60588) EhStorAPI.dll
     10% (3/30) vs.   3% (1924/60588) MpOAV.dll
     17% (5/30) vs.  10% (6027/60588) cscui.dll
     17% (5/30) vs.  10% (6038/60588) cscdll.dll
     10% (3/30) vs.   3% (2026/60588) atidxx32.dll
     10% (3/30) vs.   3% (2032/60588) atiuxpag.dll
     13% (4/30) vs.   7% (4052/60588) igd10umd32.dll
     10% (3/30) vs.   3% (2044/60588) SearchFolder.dll
     10% (3/30) vs.   4% (2146/60588) PortableDeviceApi.dll
     10% (3/30) vs.   4% (2146/60588) StructuredQuery.dll
     10% (3/30) vs.   4% (2158/60588) msls31.dll
     10% (3/30) vs.   4% (2279/60588) NetworkExplorer.dll
     20% (6/30) vs.  14% (8424/60588) atl.dll
     10% (3/30) vs.   4% (2391/60588) thumbcache.dll
    100% (30/30) vs.  94% (56922/60588) mscms.dll
     10% (3/30) vs.   4% (2413/60588) tiptsf.dll
     10% (3/30) vs.   4% (2586/60588) ntdsapi.dll
      7% (2/30) vs.   1% (570/60588) MpOAv.dll
     10% (3/30) vs.   4% (2619/60588) ntlanman.dll
     10% (3/30) vs.   4% (2639/60588) davclnt.dll
     10% (3/30) vs.   4% (2645/60588) drprov.dll
      7% (2/30) vs.   1% (690/60588) msiltcfg.dll
      7% (2/30) vs.   1% (889/60588) gpapi.dll
    100% (30/30) vs.  95% (57446/60588) userenv.dll
It happened in previous betas.
Crash Signature: [@ xul.dll@0xd2160f] → [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7]
OS: Windows NT → Windows XP
Summary: Firefox crash in xul.dll (correlation to Avast Asynchronous Virus Monitor) → Firefox crash in xul.dll@0xd... (correlation to Avast Asynchronous Virus Monitor)
The other signature added in Comment 1 happened in B5, and only had 15 crashes in the last few weeks. The originally filed signature already has over 200 crashes and B6 just shipped on Friday. So we should definitely keep an eye on this one.
It's #53 top browser crasher in 16.0b6.

Today's files show a 17% correlation with Avast as high as Babylon one:
  xul.dll@0xd2160f|EXCEPTION_ACCESS_VIOLATION_EXEC (18 crashes)
     17% (3/18) vs.   6% (2482/43902) wrc@avast.com
     17% (3/18) vs.  10% (4241/43902) ffxtlbr@babylon.com

I doubt it has something to do with extension compatibilities.
Component: Extension Compatibility → General
In 16.0.1, it's #43 top browser crasher and is slightly correlated to Babylon:
  xul.dll@0xd2060f|EXCEPTION_ACCESS_VIOLATION_EXEC (48 crashes)
     15% (7/48) vs.   6% (3605/57204) ffxtlbr@babylon.com (Babylon)
     13% (6/48) vs.   6% (3455/57204) {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} (Java Console)

More reports at: https://crash-stats.mozilla.com/report/list?signature=xul.dll%400xd2060f
Crash Signature: [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7] → [@ xul.dll@0xd2160f] [@ xul.dll@0xd242d7] [@ xul.dll@0xd2060f]
Summary: Firefox crash in xul.dll@0xd... (correlation to Avast Asynchronous Virus Monitor) → Firefox crash in xul.dll@0xd...
There are no xul.dll crashes in 17.0.1.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
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