Closed Bug 79910 Opened 23 years ago Closed 23 years ago

Problems with automatic email downloading

Categories

(MailNews Core :: Networking: POP, defect)

Product:
MailNews Core
Component:
Networking: POP
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED WORKSFORME
Milestone:
Future

People

(Reporter: fleona, Assigned: naving)

Details

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux 2.4.4 i686; en-US; rv:0.9) Gecko/20010505
BuildID:    2001050521

Mozilla 0.9 can download automatically mail messages, but after downloading them
it does not close the "downloading session" currently
active unless the user is present and using the computer (moving the mouse is
enough to stop the downloading session) I have confirmed this because i expect
email every 5 mins and after i got the session to stop and get email manually
there is always new email in.

Reproducible: Always
Steps to Reproduce:
1.Let mozilla get email (DONT use in any way the computer)
2.The bar on the bottom left keeps spinning
3.Move the mouse in the mail window to stop it

Actual Results:  Bar keeps spinning and i have to mouse the mouse to make it stop

Expected Results:  Mozilla 0.9 should stop the downloading session after the
email is downloaded.
QA Contact: esther → sheelar
cc bhuvan
Seems this bug is giving you trouble
Update about this bug: you can actively use your computer and mozilla will still
get stuck downloading mail. Only when you move the mouse around the mozilla mail
windows (and having it active!) the mail downloading session is closed
Francisco León (original poster of this bug)
buildid: 2001051305 on linux
I am not seeing any problem with the progress bar and the netscape throbber
spinning after the download of message. I did have the biff interval set to 5
minutes and the message was downloaded and after the download was complete both
the progess bar and the netscape icon visuals did stop. worksforme. 
How convenient. Works for you, but my bug report was made on 0.9 release
(2001050521) and you are using may 13th's night release. I don't really like
using night releases, but if you confirm me that your release is stable maybe i
will try it
I was not able to reproduce this problem on both 2001051405 and 2001051508 
builds.  You can download the above builds and try it. If you still see it 
please give me the reproducible steps.  I have 2 pop accounts in a profile. I 
had biff intervals set to 5 minutes and auto download messages pref is checked. 
 Check mail for new mail at start up is checked.
-I launch the browser
-launch mail from tasks menu
-send a mail 
-wait 5 minutes for the biff to go off
-results: downloaded mail and there was no connection open after that one 
message download. I did not see any action with the netscape icon and the 
progress bar spinning even after the download.   
I downloaded the latest build and already found a new bug
I had the browser and the mail client checked for start, and when both are
checked only mail starts, so now i have to uncheck mail if i want a browser
window to open. Geez!

About our little problem, i think it remains there.
2 things you may not be considering:
1.-I am using pop accounts, not local
2.-Remember, you cant move the mouse when you have the mail window active, or
you wont notice the bug. Mouse activity in the mail window makes the blue moving
bar stop.Start the mail client and run any other program in a window, and stay
in that new program's window and watch when the mail client tries to get the new
mail
> I downloaded the latest build and already found a new bug
> I had the browser and the mail client checked for start, and when both are
> checked only mail starts, so now i have to uncheck mail if i want a browser
> window to open. Geez!

please log another bug on that.

Bug is still there, to my opinion
More info: i left the mail window open, and started another program and i kept
the mouse cursor into the new program's window. Went out a while and when i came
back the blue bar was spinning. As soon as i moved the mouse cursor inside the
mail window the bar stopped and then showed: Document: done (1046.46 seconds)

2001051508 crashes a lot, and i dont get the talkback manager in order to report
the crashes. (Yes, i installed it)
buildid: 2001051721 on linux. I saw this when I created a new profile and 
created a new pop account. I downloaded all the mail. Exit application and 
launched browser and mail application. I had start page displayed in the message 
pane and there were no more new messages to download for this account.  I did 
see the progress bar spinning and the throbber activity.  My console had 'you 
have no mail'.  But I could not reproduce this again when I did the same exact 
thing. See bug 67989. I don't think this has to do with auto download of mail.
This problem is not always reproducible as i though. But it happens over 75% of
the time. The bar keeps spinning (as long as you DONT move the mouse inside the
mail client window-important!) and when you mouse the mouse it displays
"document: done" with a very high second number

Happens in all builds. I use pop mail and no start page.
confirming the bug. I did see it once on 2001051721 buildid on linux.
Status: UNCONFIRMED → NEW
Ever confirmed: true
changed the component and assigned to navin
Assignee: sspitzer → naving
Component: Mail Window Front End → Networking - POP
This should not be hard to fix
Just check the routine or function that downloads the mail, and as soon as the
last mail comes in, kill the downloading section

At least it sounds easy on paper, maybe the implementation is not that easy
nominating
Keywords: nsbeta1
marking nsbeta1-.  It sounds like this is pretty rare and has a good
workaround(move the mouse).  If we start noticing more bugs about this, then
let's reconsider.
Keywords: nsbeta1 → nsbeta1-
Target Milestone: --- → Future
Changing severity to normal. It isn't really a major bug, but's a bug indeed. 
Hoping you could get this done by 0.9.2
Severity: major → normal
What is being done to fix this bug? This is really one of the most annoying bugs
in mozilla to me. I know it's hard to fix because it does not show always, but
happens most of the time
I think this was fixed a long time ago.
WFM
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → WORKSFORME
verified as worksforme based on the reporter comments.
2001-11-09-06 linux
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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