80021 - Intermittent crashes when switching items in Pref menu

Status: VERIFIED WORKSFORME

(SeaMonkey :: Preferences, defect)

Description

[doctor__j]

From Bugzilla Helper:
User-Agent: Mozilla/4.76 [en] (Win98; U)
BuildID:    2001051004

Reproducible: Sometimes
Steps to Reproduce:
1. Open Pref menu.
2. Try to pick some items (no need to change values of anything).
3. Crash.

The crash doesn't seem to be related to a particular sequence of item selection. 
Using the same item selection pattern cannot guarantee a crash. However, the 
faster you switch between items, the higher chance you will get a crash.

Comment 1

[sairuh (rarely reading bugmail)]

could you use a talkback build, then comment here what the incident numbers are
when you crash? thx! that way we can get some stack trace info and hopefully
narrow this down.

Comment 2

[doctor__j]

Here you go...

Talkback ID: TB30272080E

It take quite some effort to make it crash...

Comment 3

[sairuh (rarely reading bugmail)]

drat, the talkback server might be down.

shiva, would you be able to get the trace info for the above incident? thx a lot!

Comment 4

[Shiva Thirumazhusai]

NOTE : In the Incident ID please ignore TB in the begining and E in the end when 
doing search.


Here is the Stack Trace

MSVCRT.DLL + 0x16bf (0x780016bf) 
XPCOM.DLL + 0x26cea (0x60e66cea) 
XPCOM.DLL + 0x26cc1 (0x60e66cc1) 
XPPREF32.DLL + 0x553a (0x60bc553a) 
GKGFXWIN.DLL + 0x802b (0x60be802b) 
GKGFXWIN.DLL + 0x7e36 (0x60be7e36) 
GKGFXWIN.DLL + 0x20a2 (0x60be20a2) 
GKLAYOUT.DLL + 0x1e933 (0x6032e933) 
GKLAYOUT.DLL + 0x11c7 (0x603111c7) 
GKLAYOUT.DLL + 0x1b5a (0x60311b5a) 
GKLAYOUT.DLL + 0x17c3 (0x603117c3) 
GKLAYOUT.DLL + 0x11c7 (0x603111c7) 
GKLAYOUT.DLL + 0x1b5a (0x60311b5a) 
GKLAYOUT.DLL + 0x17c3 (0x603117c3) 
GKLAYOUT.DLL + 0x11c7 (0x603111c7) 
GKLAYOUT.DLL + 0x1b5a (0x60311b5a) 
GKLAYOUT.DLL + 0x17c3 (0x603117c3) 
GKLAYOUT.DLL + 0x11c7 (0x603111c7) 
GKLAYOUT.DLL + 0x1b5a (0x60311b5a) 
GKLAYOUT.DLL + 0x17c3 (0x603117c3) 
GKLAYOUT.DLL + 0x286a (0x6031286a) 
GKLAYOUT.DLL + 0x4f63 (0x60314f63) 
GKLAYOUT.DLL + 0x80a2 (0x603180a2) 
GKLAYOUT.DLL + 0x106c3 (0x603206c3) 
GKVIEW.DLL + 0x26f2 (0x604526f2) 
GKVIEW.DLL + 0x276e (0x6045276e) 
GKVIEW.DLL + 0x33af (0x604533af) 
GKVIEW.DLL + 0x2c77 (0x60452c77) 
GKVIEW.DLL + 0x2395 (0x60452395) 
GKVIEW.DLL + 0x679a (0x6045679a) 
GKWIDGET.DLL + 0x26cb (0x60c126cb) 
GKWIDGET.DLL + 0x172b (0x60c1172b) 
GKWIDGET.DLL + 0x167e (0x60c1167e) 
KERNEL32.DLL + 0x363b (0xbff7363b) 
KERNEL32.DLL + 0x24407 (0xbff94407) 
0x006883ca 

Comment 5

[Keyser Sose]

Still a problem in the latest nightlies/

Comment 6

[sairuh (rarely reading bugmail)]

keyser or doctor_j, could you give me a specific set of steps where this is
easily reproducible?

also, as another thought, what kind of machines are running this one? i'm
wondering if it'd occur more frequently on a fast [or slow!] machine. just a
thought.

jrgm, d'you perchance see this?

Comment 7

[John Morrison]

No, given the steps, I don't crash.

Comment 8

[doctor__j]

I cannot get it crash either...  That's kinda "old" bug report.  With more
recent builds running, pref menu is rock stable.

BTW I am running on a pretty fast machine... PIII 866.

Comment 9

[Keyser Sose]

Marking WORKSFORME as per reporters comments.

Comment 10

[sairuh (rarely reading bugmail)]

mass verification of WorksForMe bugs: to find all bugspam pertaining to this,
set your search string to "IfItWorksForSlappyTheSquirrelThenItWFM".

if you think this particular bug is *still* an open issue, please make sure of
the following before reopening:

a. that it's still a problem with ***recent trunk builds*** on the all
appropriate platform[s]

b. provide clear steps to reproduce (unless a good test case is already in the
bug report), making sure it pertains to the original problem (avoid morphing as
much as possible :)