[adbe 3529386] Flash crash in F_1611749984

RESOLVED FIXED

Status

External Software Affecting Firefox
Flash (Adobe)
--
critical
RESOLVED FIXED
5 years ago
2 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

5 years ago
This bug was filed from the Socorro interface and is 
report bp-2388e181-acd8-4309-aa5a-5527f2121014 .
============================================================= 

Seen while looking at early Aurora stats. On Aurora this crash seems to be only Windows Vista so far (if the signature summary is correct) and is in the top 10.

https://crash-stats.mozilla.com/report/list?signature=F_1611749984_________________________________ shows the crashes across the full spectrum


Frame 	Module 	Signature 	Source
0 		@0x8b743e45 	
1 	NPSWF32_11_4_402_287.dll 	F_1611749984_________________________________ 	F_1388375861______________________________________________________:1965
2 	NPSWF32_11_4_402_287.dll 	F1855317316_____________________________________________________ 	F_1388375861______________________________________________________:1944
3 	NPSWF32_11_4_402_287.dll 	F_1815416773___________________________________________ 	F_1373172911________________________________________:181
4 	NPSWF32_11_4_402_287.dll 	F_1246738010____________________________________________________________________ 	F_1064304820__________________________________________:636
5 	NPSWF32_11_4_402_287.dll 	F311411226______________________________________________________ 	F_1415912595____________________________________________:12174
6 	NPSWF32_11_4_402_287.dll 	F_1744163074____________________________________________________________________ 	F_1415912595____________________________________________:14449
7 	NPSWF32_11_4_402_287.dll 	F1111090260_____________________________________________________________ 	F_765317554____________________________________________:5418
8 	NPSWF32_11_4_402_287.dll 	F1199832346_____________________________________________________________________ 	F_765317554____________________________________________:7856
9 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8109
10 	NPSWF32_11_4_402_287.dll 	F796389013_______________________________________________________________ 	F_1719621463______________________________________________:7369
11 	NPSWF32_11_4_402_287.dll 	F_1516045248____________________________________________________________________ 	F_1719621463______________________________________________:7674
12 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:8940
13 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8757
14 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:9099
15 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8757
16 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:9099
17 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8757
18 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:9099
19 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8757
20 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:9099
21 	NPSWF32_11_4_402_287.dll 	F_2064455429____________________________________________________________________ 	F_765317554____________________________________________:8757
22 	NPSWF32_11_4_402_287.dll 	F1456385384_____________________________________________________________________ 	F_765317554____________________________________________:9099
23 	NPSWF32_11_4_402_287.dll 	F1923164891______________________________ 	F786131493______________________________________________:2088
24 	NPSWF32_11_4_402_287.dll 	F1562173260________________ 	F786131493______________________________________________:2812
25 	NPSWF32_11_4_402_287.dll 	F1954011561_____________________________ 	F_1287655589________________________________________:3169
26 	NPSWF32_11_4_402_287.dll 	F1341112214_____________________________________ 	F_1287655589________________________________________:3519
27 	NPSWF32_11_4_402_287.dll 	F_115065918___________________ 	F948162364____________________________________________________________________________:2907
28 	NPSWF32_11_4_402_287.dll 	F1546913566_____________________________________ 	F948162364____________________________________________________________________________:4020
29 	NPSWF32_11_4_402_287.dll 	F1187989989____________________________________________ 	F948162364____________________________________________________________________________:398
30 	user32.dll 	InternalCallWinProc 	
31 	user32.dll 	UserCallWinProcCheckWow 	
32 	user32.dll 	DispatchClientMessage 	
33 	user32.dll 	__fnDWORD 	
34 	ntdll.dll 	KiUserCallbackDispatcher 	
35 	ntdll.dll 	KiUserApcDispatcher 	
36 	user32.dll 	DispatchMessageW 	
37 	FlashPlayerPlugin_11_4_402_287.exe 	F425467176_____________________________________________________ 	F462569126________________________________________________________________________:358
38 	FlashPlayerPlugin_11_4_402_287.exe 	F849276792______________________________ 	F462569126________________________________________________________________________:199
39 	FlashPlayerPlugin_11_4_402_287.exe 	F_1338064323______________________________________________ 	F_1370551638_____________________________________________________________________:80
40 	FlashPlayerPlugin_11_4_402_287.exe 	F802476640______________________ 	F2085255591___________________________________________________________________:453
41 	FlashPlayerPlugin_11_4_402_287.exe 	F_138606341_____________ 	F2085255591___________________________________________________________________:350
42 	FlashPlayerPlugin_11_4_402_287.exe 	F1419126855_______________________________________________________________ 	F_356665223______________________________________________________________________:399
43 	FlashPlayerPlugin_11_4_402_287.exe 	WinMain 	F_356665223______________________________________________________________________:558
44 	FlashPlayerPlugin_11_4_402_287.exe 	__tmainCRTStartup 	f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c:263
45 	kernel32.dll 	BaseThreadInitThunk 	
46 	ntdll.dll 	__RtlUserThreadStart 	
47 	ntdll.dll 	_RtlUserThreadStart

Comment 1

5 years ago
This appears to be across several Flash versions but only in protected mode. The crashes are all in EXCEPTION_ACCESS_VIOLATION_EXEC with an oddly large address (e.g. 0xffffffff8b6d3ad6). Sal, could you have somebody look?

Comment 2

5 years ago
This has a bit over 1% of all crashes in Flash 11.6.602.161 beta. Sal, did you find anything out about this?

Updated

5 years ago
Component: Plug-ins → Flash (Adobe)
OS: Windows NT → Windows 7
Product: Core → Plugins
Summary: crash in F_1611749984 → Flash crash in F_1611749984
Version: 18 Branch → 11.x

Comment 3

5 years ago
This is Adobe 3529386

Comment 4

5 years ago
From Magnus:
It would be useful to have the call stack for the PIC process.  The current attached dumps are in the sandbox process.  Difficult to know what's going on as Jimson said earlier in the notes.

From Jimson: 
Seems to be due to a corrupt AbortUnwindList. May be because we don't remove the last AbortUnwindObject from the list. This would indicate that the player didn't invoke RemoveAbortUnwindObject() for one of the added objects. However, no missing invocations stand out.

Comment 5

5 years ago
Hrm. Because this is a crash instead of a hang, we don't have stacks for p-c. Is it the case that p-c is always going to have crashed before we hit this crash? I think if two processes crash at around the same time its indeterminate which crash report we're going to see.

Updated

5 years ago
Summary: Flash crash in F_1611749984 → [adbe 3529386] Flash crash in F_1611749984

Comment 6

5 years ago
Comment #4 was meant for another bug.  I had too many tabs open.  I've amended the correct bug.  Sorry!

Comment 7

5 years ago
We added a blind fix for this in Flash Player 11.8.800.45.  I'm not seeing any traffic on this signature for 11.8 builds and presume that our fix was successful.

Comment 8

5 years ago
(In reply to Jeromie Clark from comment #7)
> We added a blind fix for this in Flash Player 11.8.800.45.  I'm not seeing
> any traffic on this signature for 11.8 builds and presume that our fix was
> successful.
It's a low volume crash (#104 Flash crash in current Firefox channels) so it's below the floor for Beta and we are unable to detect its fix until the release of Flash 11.8.

Comment 9

5 years ago
There are no crashes in Flash 11.8.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED

Comment 10

2 years ago
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 11.x → unspecified
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