Closed Bug 80170 Opened 23 years ago Closed 23 years ago

Can't install Java Plug-in for Linux: Download was unsuccessful. Please try again.

Categories

(Core Graveyard :: Java: OJI, defect)

Product:
Core Graveyard
Component:
Java: OJI
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: eric.hanchrow, Assigned: xiaobin.lu)

References

(
URL
)

Details

Attachments

(2 files)

Downloading as root did not work...
592 bytes, text/plain
Details
But of course!
635 bytes, text/plain
Details 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux 2.2.19 i686; en-US; rv:0.9) Gecko/20010505
BuildID:    2001050521

I visited the above URL, and as expected, was prompted to install the Java
Runtime Environment.  I clicked OK, and then chose "Java 2 for Linux", and then
waited ... and saw a page that said

      Install Results

    Java 2 Plug-in for Linux: Download was unsuccessful.  Please try
    again.  The Java Plug-in is 7.6Mb and will take you 37 minutes to
    fully download with a 28.8 modem or 19 minutes with a 56K modem.
    Alternatively, you can download this plug-in directly from our FTP
    site at
   
ftp://ftp.netscape.com/pub/netscape6/english/6.0/windows/win32/smartupdate/jre13i.exe
    for Windows.  Please e-mail ftp-plugins@netscape.com if you
    continue to have problems.  Error encountered -- -202
 
I've had this problem now for a few days, so I doubt it's an intermittent
network problem.

Reproducible: Always
Steps to Reproduce:
1. install new mozilla build
2. visit above URL
3. click OK when prompted to download JRE
4.  Choose Java 2 for Linux


Actual Results:  
      Install Results

    Java 2 Plug-in for Linux: Download was unsuccessful.  Please try
    again.  The Java Plug-in is 7.6Mb and will take you 37 minutes to
    fully download with a 28.8 modem or 19 minutes with a 56K modem.
    Alternatively, you can download this plug-in directly from our FTP
    site at
   
ftp://ftp.netscape.com/pub/netscape6/english/6.0/windows/win32/smartupdate/jre13i.exe
    for Windows.  Please e-mail ftp-plugins@netscape.com if you
    continue to have problems.  Error encountered -- -202
 

Expected Results:  mozilla should have displayed a page that said something like
"Download successful.  Restart the browser, and come back to this page to enjoy
all it has to offer".
why is this working for me but not for people outside netscape ? :( see bug 
79507 : cc :xiaobin
  The download also works for me. 

Reporter:
   I think the download unsuccess could have a lot of reasons. Please try later 
and this is all what I can tell you.
Xiaobin, can you please look at this?
Assignee: edburns → xiaobin.lu
   I pulled a new trunk for Linux today and I also saw this problem. Add 
ssu@netscape to the cc list.
ssu:
    Sorry to ask you again. Why this problem happens? Thanks in advance!
Add ssu@netscape
confirming bug on 0515 trunk build on linux, I had reported this same bug as bug 
62725 a while ago(which appeared fixed/regressing intermittently) Leaving that 
one verif/fixed.
Severity: normal → major
Status: UNCONFIRMED → NEW
Ever confirmed: true
Blocks: 80955
Xiaobin, This actually works if I wait patiently for 5 mins or so. But a user 
will think tha thte plugin window is just not doing anything since there is no 
activity in the downlaod window at all. The plugin did get installed. Offby1 can 
you please retry this ? This might be invalid since the plugin does get 
installed after a while. I agree however that it is still very slow....
Shrir:
   Actually I don't why it works for you. I tried yesterday and I saw after a 
while when I choosed download, a page was poped up, "kind" enough to remind me 
that it will take too long to download plugin using my network configuration 
(56K modem) even though I have a "fast" network bandwidth. 
Pls retry ...all I can say is that I actually got the "plugin downlaod 
Successful" window appear after a while on today's trunk 0515 . Pls also see bug 
80964
Just tried it with 2001051508; it worked fine.
Reopen if problem happen again.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
*** Bug 80093 has been marked as a duplicate of this bug. ***
*** Bug 79715 has been marked as a duplicate of this bug. ***
Shrir:
    I have close this bug. Please reopen if you see this problem. Thanks!
See bug 76943 for the progress bar not updating.
will keep checking this for some time...
worked today on linux 0517 trunk build. MArking VERIF
Status: RESOLVED → VERIFIED
*** Bug 84184 has been marked as a duplicate of this bug. ***
Reopen!
Status: VERIFIED → REOPENED
Resolution: FIXED → ---
  I tried two ways to install JRE plugins today. The first is using mozilla 
linux installer and second is using debug build of mozilla. Both works fine with 
downloading Java Plugin.
  One thing needs to be paid attention is when you login to linux as a normal 
user and install linux in some directory like /usr/local (in order to do that, 
you need a super user password). When you run mozilla and try to install Java 
plugin that way, you may get message like:

Java 2 Plug-in for Linux: Download was unsuccessful.  Please try
    again.  The Java Plug-in is 7.6Mb and will take you 37 minutes to
    fully download with a 28.8 modem or 19 minutes with a 56K modem.
    Alternatively, you can download this plug-in directly from our FTP
    site at
   
ftp://ftp.netscape.com/pub/netscape6/english/6.0/windows/win32/smartupdate/jre13
i.exe
    for Windows.  Please e-mail ftp-plugins@netscape.com if you
    continue to have problems.  Error encountered -- -202

   The reason is the installer want to create a directory called java2, however, 
you don't have that permission to do that, right now, mozilla is not kind of 
smart to tell you that way and instead it just tell you that "STUPID" message. 
John: 
   Actually you should select the right plugin. You should be able to see two 
choices, "Plugins for windows" and "Plugins for linux". Did you selcet the right 
one?
Attached file But of course! — 

    
    

    
  
John:
   Three questions:
1. How did you install mozilla, as root or a normal user?
2. How did you run mozilla, as root or a normal user?
3. Do you have any problems to use other plugins such as flash player?
  Thanks!

    
    

    
  
Mozilla was installed as root and run as root while downloading the Java
plugin.  Now the last time I tried it, the download succeeded but I used
the big pipe at work to do the download.

Although the plugin successfully installed this time (or so it seems),
Mozilla wedges solid while opening java based pages.  http://java.sun.com
for example.  This is odd because I'm downloading the Netscape plugin right?
Should work.

So yes I'm now gett a good download, but I still seem to have some kind of
problem with the plugin installed in /usr/local/mozilla.

-- John


    
    

    
  
Try some other applets othen than java.sun.com. 

    
    

    
  
wfm..

    
    

    
  
Fixed!
Status: REOPENED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → FIXED

    
    

    
  
I wouldn't be so quick to conclude that this is fixed.  Even though the
download works, it does not succeed on anything less than the T1 at work.
Also I went to some other java sites (other than Sun) and Mozilla wedges
solid just like at http://java.sun.com.  Try www.stockcharts.com and use
the P&F tool on a stock symbol.

Mozilla locks up solid for me on any java access with the plugin.

-- John

    
    

    
  
john, there's a seperate bug for the problem ' java hangs browser' .xiaobin 
stated that this is due to the lazy java loading thing. Sothe first time you 
visit a page with applets...it takes a while for java to laod and actualyl 
render the applet. :(...i know it is too slow that way. Can you confirm if the 
next load of applet is faster ? Anyway , this bug is about hjava install...so I 
will stop ranting here...

    
    

    
  
I can understand waiting a while for the applet to load, but it never seems
to complete loading (and I'm using the big pipe at work).  It looks like
a true hang to me. In fact, it affects all of the Mozilla windows (including
mail) so loading the plugin and rendering applets is doing something very bad,
not just taking a long time.  Ultimately I always end up using kill -9.

But if the problem is already known in the bugzilla database I guess it will be
addressed and doesn't need additional proding by me.


    
    

    
  
yes, john, that is bug 84093

    
    

    
  
triage duty calls... marking VERIF
Status: RESOLVED → VERIFIED

    
  
Product: Core → Core Graveyard

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