Closed
Bug 803702
Opened 13 years ago
Closed 13 years ago
burgerking webpage (german) becomes unresponsive after short time
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: lahmbi56789, Unassigned)
References
()
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20121011 Firefox/16.0 SeaMonkey/2.13.1
Build ID: 20121011080919
Steps to reproduce:
visit http://www.burgerking.de/geschmack-frische
wait for the page to load, seems it has a lot of js and videos on it
Actual results:
after a few seconds Seamonkey becomes slower and slower, finally almost completely unresponsive
Expected results:
Seamonkey should stay responsive. I tried with Opera, it loads the page without problems, though relatively slow. I turned off hardware acc, soft scrolling etc, still the same. I'm on intel graphics (HD4000, i7-3770S), using the latest intel driver for my board (from ASUS page), Windows 7 64bit.
Comment 1•13 years ago
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wfm with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/19.0 Firefox/19.0 SeaMonkey/2.16a1
Comment 2•13 years ago
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Hm… That page includes both animated images and embedded plugins (Flash, I expect; but I might be wrong); it also include two different <iframe> subpages
For me, on Linux-64 on an Intel "Pentium 4 HT" CPU and with GPU acceleration disabled, the page loads, not really fast though that might be intentional: it seems that each iframe animates when it comes into focus in the visible part of the viewport.
But I cannot reproduce the "slower and slower" part: in fact, for me, the first time displays markedly slower than every repetition of the same (perhaps due to image caching).
Mozilla/5.0 (X11; Linux x86_64; rv:19.0) Gecko/19.0 Firefox/19.0 SeaMonkey/2.16a1 ID:20121019003003 c-c:bd22a204044b m-c:0ff60bfb3442
Comment 3•13 years ago
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Possible memory leak? Please go to about:memory to see how much memory this webpage uses.
| Reporter | ||
Comment 4•13 years ago
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Hi all,
I tried the about:memory with said page, but Seamonkey get's quite fast unresponsive for me, so no joy there, Windows Task Manager shows me something like 200MB (2 tabs open). The memory consumption seems to grow a few 10 kb every few seconds, but nothing dramtically.
I should have told you in the bug report, that I deliberately don't have installed any kind of Flash. Maybe that's a quite rare setup, Seamonkey without Flash, but I try to rely on HTML5 videos (youtube still offers some videos only via flash player, quite annoying). I do have Adblock plus installed, though that shouldn't be a problem.
Comment 5•13 years ago
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So try this:
Help->Restart with Addons Disabled.
Do you still see the slowdown?
| Reporter | ||
Comment 6•13 years ago
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Hi,
I tried with Addons disabled, still the same. Just downloaded and installed Adobe Flash Player, and even with that I'm seeing the slowdown (it's not so much a slowdown, after a few seconds Seamonkey gets almost completely unresponsive). I also tried Firefox 16.0.1 (and Flash installed), same issue there.
Is during irresponsible period your CPU completely used or idle? If first, can you download this tool - http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx, run it, open SeaMonkey (or Firefox) process properties, navigate to Threads tab and look what tread consuming CPU and what it's stack
| Reporter | ||
Comment 8•13 years ago
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In Windows Task Manager the CPU is constantly at 13%, which probably means that one thread on one core is at about 100% (afaiu the i7-3770 has 4 cores with two threads each, 13% is about 1/8, at least approximately). Maybe it would be wiser to try SeaMonkey 2.16 from the nightly builds?
I tried Process Explorer, in the Threads section the top one is
MSVCR100.dll!_endthreadex+0x80
all the other ones are consuming almost zero cycles
If I double-click, I get different stacks, I copied a few, see below, stacks separated by empty lines:
ntdll.dll!RtlEnterCriticalSection+0x17
nspr4.dll!PR_Lock+0x17
xul.dll!NS_Free_P+0x2ce157
xul.dll!NS_Free_P+0x2e31ed
gkmedias.dll!ogg_stream_clear+0x13f
xul.dll!NS_Free_P+0x2e1ffd
xul.dll!NS_Free_P+0x2e31ed
nspr4.dll!PR_NotifyAll+0x17
xul.dll!NS_Free_P+0x2d938c
xul.dll!NS_Free_P+0x2d9445
xul.dll!JSD_GetContextFlags+0x12a0f3
xul.dll!XRE_AddStaticComponent+0x2f32
nspr4.dll!PRP_TryLock+0x49b
MSVCR100.dll!_endthreadex+0xe4
kernel32.dll!BaseThreadInitThunk+0x12
ntdll.dll!RtlInitializeExceptionChain+0x63
ntdll.dll!RtlInitializeExceptionChain+0x36
gkmedias.dll!ogg_stream_clear+0x14e
xul.dll!NS_InvokeByIndex_P+0x3e398e
gkmedias.dll!ogg_stream_clear+0x14e
xul.dll!NS_Free_P+0x2e176f
xul.dll!NS_Free_P+0x2e30f7
xul.dll!NS_Free_P+0x2d64e1
xul.dll!NS_Free_P+0x2d9312
xul.dll!NS_Free_P+0x2d9445
xul.dll!JSD_GetContextFlags+0x12a0f3
xul.dll!XRE_AddStaticComponent+0x2f32
nspr4.dll!PRP_TryLock+0x49b
MSVCR100.dll!_endthreadex+0xe4
kernel32.dll!BaseThreadInitThunk+0x12
ntdll.dll!RtlInitializeExceptionChain+0x63
ntdll.dll!RtlInitializeExceptionChain+0x36
ntdll.dll!RtlCopyMemory+0x1b8
wow64.dll!Wow64EmulateAtlThunk+0x808e
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!Wow64SystemServiceEx+0x1ce
wow64.dll!Wow64LdrpInitialize+0x429
ntdll.dll!RtlIsDosDeviceName_U+0x24c87
ntdll.dll!LdrInitializeThunk+0xe
ntdll.dll!NtSetInformationFile+0x12
nspr4.dll!PR_Now+0x16d2
xul.dll!NS_Free_P+0x2cd72c
xul.dll!NS_Free_P+0x2daa6c
xul.dll!NS_Free_P+0x2db951
xul.dll!NS_Free_P+0x2ce157
xul.dll!NS_Free_P+0x2e31ed
gkmedias.dll!ogg_stream_clear+0x14e
xul.dll!NS_Free_P+0x2e176f
xul.dll!NS_Free_P+0x2e30f7
xul.dll!NS_Free_P+0x2d64e1
xul.dll!NS_Free_P+0x2d67d0
xul.dll!NS_Free_P+0x2d940e
xul.dll!NS_Free_P+0x2d9445
xul.dll!JSD_GetContextFlags+0x12a0f3
xul.dll!XRE_AddStaticComponent+0x2f32
nspr4.dll!PRP_TryLock+0x49b
MSVCR100.dll!_endthreadex+0xe4
kernel32.dll!BaseThreadInitThunk+0x12
ntdll.dll!RtlInitializeExceptionChain+0x63
ntdll.dll!RtlInitializeExceptionChain+0x36
WFM in SM 2.13.1 without flash under Win 7 64bit with 4 Gbyte total RAM. The initial load is slow due to data from yimg.com.
How much available RAM has your machine?
Flags: needinfo?(lahmbi56789)
| Reporter | ||
Comment 10•13 years ago
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My system is a passively cooled i7-3770S nettop, ASUS P8H77-I board, 8 GB RAM, using intel graphics only, there shouldn't be a temperature problem, I'm monitoring the temperatures from time to time, afaict the system has been almost crashfree (apart from a buggy Windows update, which I had to repair manually, known problem, MS had a hotfix for it). I'm using German Win 7 64 bit, don't have much else software installed, I'm using Classic Shell and tweaked the Command Bar in Windows Explorer, removed Windows Media Player, installed SMPlayer, but that shouldn't affect Web browsing. I'm on a (nowadays) relatively slow internet connection, 2 MBit/s, but as I said, in Opera it works for me.
I just tested on my old notebook (Windows XP, intel dualcore with ati 1250 xpress chipset, i.e. ati graphics), the page is working there with Seamonkey 2.13.1, bit sluggish, but still ok. So maybe this is an issue with intel drivers.
My intel video driver version is 9.17.10.2828, this is the latest driver for that board on ASUS homepage. There are other intel drivers with much 'higher' version numbers, but they refuse to install on my system (something like "no appropriate hardware found".
Flags: needinfo?(lahmbi56789)
Comment 11•13 years ago
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Open about:config, set gfx.direct2d.disabled and layers.acceleration.disabled to true, restart browser and see if something change for you
| Reporter | ||
Comment 12•13 years ago
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Still the same.
| Reporter | ||
Comment 13•13 years ago
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Hi, I tried to play around with some gfx options in about:config, amongst them gfx.prefer-mesa-llvmpipe. Whilst the latter one did not immediately help, I'm quite sure, it somehow changed something, and now the page is working for me too. Turned it off again, and still working. So you may close this somewhat 'exotic' bug.
Comment 14•13 years ago
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> gfx.prefer-mesa-llvmpipe
I think this is just a coincidence. This only has an effect on Linux and OSX.
| Reporter | ||
Comment 15•13 years ago
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Hm, maybe there was something wrong with cached data, anyways, it is working now, so I'm feeling a bit aorry baout the noise.
| Reporter | ||
Comment 16•13 years ago
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Closing the bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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Description
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