804744 - google.com.mx - ayuda (help) page looks different in firefox

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[juan becerra [:juanb]]

The help page linked off of google.com.mx doesn't look legible in Firefox. Compare that to the one displayed for Android (using Phony to switch the user agent).

Steps:
1. Go to google.com.mx
2. Click on the "Ayuda" link at the bottom (http://support.google.com/websearch/bin/topic.py?hl=es&topic=1733208&p=search&rd=1)

Expected: Nicely rendered page explaining help options.

Actual: Generic desktop page where you need to zoom-in in order to read it.

The content may be different from the one offered to Android browser user agents, but I didn't look closely at that.

Comment 1

[Mike Graboski]

Hi Juan,

I see a mobile-optimized version of the search help for Firefox Android.  Here's a screenshot:  https://docs.google.com/open?id=0BxSPlAd0QkB9RWdzbS10X0xsejQ

I'm using Firefox 19.0a (nightly) on Android 4.1.1.

Is this not what you're seeing?  Can you provide:

*  a screenshot
*  Firefox version
*  Android version

Comment 2

[Lawrence Mandel [:lmandel] (use needinfo)]

I can confirm Mike's results. The mobile help page is served to Firefox for Android. However, the desktop version is served to Firefox OS.

Mike - Can you please help us get the mobile site/page served to Firefox OS? The UA for Firefox OS is 

Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0

Comment 3

[Karl Dubost💡 :karlcow]

Fixed since they send both firefox os and android the mobile version.