805976 - "Application Error" on ver 16.0.1 Thunderbird 0x018cb12c2

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[yindraks]

Attachment: Thunderbird 10-26-12.JPG

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121010144125

Steps to reproduce:

is give me this code after closing ,but not ALL the time


Actual results:

code 0x018cb12c2

Comment 1

[Ludovic Hirlimann [:Usul]]

Do you have an anti-virus running on your machine ?

Comment 2

[yindraks]

(In reply to Ludovic Hirlimann [:Usul] from comment #1)
> Do you have an anti-virus running on your machine ?

yes i do run an antivirus program ( Avira free ) and have never had a problem untill v16 and never thought about my antivirus program doing that ,i have added it to the allow list so i'll see what happens ? + Super AntiSpyware but the error i get sometimes is from Thunderbird not from my antivirus or antispyware programs.

Comment 3

[Wayne Mery (:wsmwk)]

Does it reproduce in safe mode?
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Comment 4

[Phoenix]

Resolved per whiteboard