806079 - Google Chat should accept e-mail addresses @googlemail.com

Status: RESOLVED WORKSFORME

(Thunderbird :: Instant Messaging, defect)

Description

[Tobias (:Tobbi) Markus]

I tried setting up my GChat accounts with Thunderbird a few weeks ago and it never succeeded. At first I thought that my password would be truncated by TB because it was too long, however, I now find that the issue is that GChat doesn't recognize the @googlemail.com suffix as being a Google Chat one. 

It works with '[e-mail]' and just 'name', but not with '[e-mail]'.

Comment 1

[Tobias (:Tobbi) Markus]

Attachment: patch

Comment 2

[Tobias (:Tobbi) Markus]

Attachment: patch v2

Comment 3

[Florian Quèze [:florian]]

Is this a regression from bug 795959?
Or is this a recent change on Google's servers?

I'm not sure I understand the problem. I can see why the Gtalk servers would only accept @gmail.com if we use the full bind authentication, but if the domain name has been provided in the account name, we don't use it.

Comment 4

[Patrick Cloke [:clokep]]

Tobias can you verify what version of Thunderbird this was tried with?

bug 795959 is in Thunderbird 17, I believe. (Tobias have you tried with Thunderbird 17? Currently in beta, I believe.)

(In reply to Tobias Markus (:Tobbi) from comment #0)
> I now find that the issue is that GChat
> doesn't recognize the @googlemail.com suffix as being a Google Chat one. 
I'm a little confused by this, when you say "GChat doesn't recognize" do you mean "Thunderbird connecting to Google Talk" or "the Google Talk service"? Is there some documentation somewhere that says to use gmail vs. googlemail, etc. or is it just an issue with Thunderbird?

Comment 5

[Tobias (:Tobbi) Markus]

(In reply to Patrick Cloke [:clokep] from comment #4)
> Tobias can you verify what version of Thunderbird this was tried with?

I was trying this with the latest Thunderbird Daily version.

> bug 795959 is in Thunderbird 17, I believe. (Tobias have you tried with
> Thunderbird 17? Currently in beta, I believe.)

No, I haven't tried that yet.

> (In reply to Tobias Markus (:Tobbi) from comment #0)
> > I now find that the issue is that GChat
> > doesn't recognize the @googlemail.com suffix as being a Google Chat one. 
> I'm a little confused by this, when you say "GChat doesn't recognize" do you
> mean "Thunderbird connecting to Google Talk" or "the Google Talk service"?
> Is there some documentation somewhere that says to use gmail vs. googlemail,
> etc. or is it just an issue with Thunderbird?

About that, I'm not certain. All I can say is that it doesn't work when I put my [e-mail]. If you want me to find certain debug information, feel free.

Comment 6

[Tobias (:Tobbi) Markus]

Completely unrelated to this, but:
http://mxr.mozilla.org/comm-central/source/chat/protocols/gtalk/gtalk.js#34

Shouldn't 'Stanza' be renamed to 'aStanza' as that's the argument we pass to the function?

Comment 7

[Florian J. [:FeuerFliege]]

I can confirm this bug with Thunderbird 18.0a2 (Earlybird).

I have a googlemail.com account and it works fine with Instantbird (1.3a1pre) but throws this error[1] with Thunderbird:

[1] "Not authorized (Did you enter the wrong password?)"

Comment 8

[Florian Quèze [:florian]]

(In reply to Tobias Markus (:Tobbi) from comment #6)
> Completely unrelated to this, but:
> http://mxr.mozilla.org/comm-central/source/chat/protocols/gtalk/gtalk.js#34
> 
> Shouldn't 'Stanza' be renamed to 'aStanza' as that's the argument we pass to
> the function?

No, it's the Stanza object exported from xmpp-xml.jsm

Comment 9

[Florian J. [:FeuerFliege]]

I cannot reproduce this any longer with TB 15, 16, 17, 18.0a2 (Earlybird) and 19.0a1 (latest Daily). Maybe this was something on google’s site?

Comment 10

[Florian Quèze [:florian]]

I also suspect it was a server issue, so resolving as WORKSFORME per comment 9.

Tobias, if you can still reproduce, feel free to reopen.

Comment 11

[Tobias (:Tobbi) Markus]

(In reply to Florian Quèze [:florian] [:flo] from comment #10)
> I also suspect it was a server issue, so resolving as WORKSFORME per comment
> 9.
> 
> Tobias, if you can still reproduce, feel free to reopen.

Sorry, but I can still reproduce the issue with [e-mail] for example.

Comment 12

[Florian Quèze [:florian]]

(In reply to Tobias Markus (:Tobbi) [hiatus beginning January 2013] from comment #11)
> (In reply to Florian Quèze [:florian] [:flo] from comment #10)

> Sorry, but I can still reproduce the issue with [e-mail]
> for example.

FeuerFliege can successfully connect with his @googlemail.com email, so I'm afraid there's something missing in the steps to reproduce :-/.

Comment 13

[Florian J. [:FeuerFliege]]

(In reply to Tobias Markus (:Tobbi) [hiatus beginning January 2013] from comment #11)
> 
> Sorry, but I can still reproduce the issue with [e-mail]
> for example.

Did you try a fresh profile?

Comment 14

[Mark Banner (:standard8)]

Not tracking for now as there's no steps to reproduce.

Comment 15

[Patrick Cloke [:clokep]]

According to https://support.google.com/talk/answer/24073 you should enter the part of your email that's after the @, i.e. googlemail.com, although it says if it unlinked to any Google Mail product to use gmail.com (whatever that means).

Bug 795959 also implemented https://developers.google.com/talk/jep_extensions/jid_domain_change which allows us to just enter your log in name (e.g. clokep for me) and things should "just work".

Since no one else has been able to reproduce this (and it seems the reporter is no longer involved in Mozilla), I'm going to close this as WORKSFORME. Please reopen/file a new bug with Steps to Reproduce and an XMPP debug log if this is still occurring for someone.