Emails in sent mail don't always contain all message content

RESOLVED INCOMPLETE

Status

Thunderbird
Untriaged
RESOLVED INCOMPLETE
6 years ago
2 years ago

People

(Reporter: dal, Unassigned)

Tracking

(Blocks: 1 bug)

16 Branch
x86_64
Linux

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121025210744

Steps to reproduce:

Using Thunderbird 16.0.2 and Enigmail version 1.4.5 (20121001-0530) (using gpg executable /usr/bin/gpg to encrypt and decrypt), I send PGP/GPG-encrypted emails often. SMTPs through Riseup.net to my recipients.


Actual results:

Sometimes (I'm not sure why it only happens sometimes) the copy of the email saved in my local sent folder doesn't save the entire PGP/GPG block, only about half of it. But the recipient receives the entire block successfully. Since the entire PGP block isn't saved locally, I can't decrypt it and re-read what I wrote.


Expected results:

The entire PGP block sent should be saved (in the Sent folder). Again, this only happens sometimes, and I'm not sure why it's intermittent.
(Reporter)

Comment 1

6 years ago
I should add that this ONLY happens with Enigmail-encrypted emails I send -- never with the regular cleartext emails I send.
(Reporter)

Comment 2

6 years ago
(The regular cleartext emails are correctly saved in their entirety.)

Comment 3

6 years ago
Do I correctly assume that your sent mails are stored on an IMAP server?
(Reporter)

Comment 4

6 years ago
I'm not sure I understand your question. I use Thunderbird locally to SMTP the emails through mail.riseup.net (not Riseup's web interface), and Thunderbird saves, locally on my hard drive, copies of the emails I send. (And, intermittently, it saves incomplete PGP blocks instead of complete ones.) Let me know if I can answer more clearly! :) Thanks for the help.

Comment 5

6 years ago
The message stored is exactly the message sent to the recipient. That's what Thunderbird does and is not related to Enigmail (i.e. Thunderbird does this after Enigmail has completed its task).

The only known reason to me why a message would not be fully readable is when the message is stored on a remote server. SMTP is used for sending messages, but I'm talking about how you download the messages for reading.

You can find out the type of server used as follows (I assume you're on Linux, given the information in the original post): menu Edit > Preferences > (your mail account) > Server Settings. You'll find the server type at the top of the page; it's something like "IMAP Mail Server" or "POP Mail Server".
(Reporter)

Comment 6

6 years ago
Following your instructions shows me it is a POP mail server.

I determined this bug happens independently of Enigmail. Sometimes I sent an ordinary, cleartext email -- i.e. not invoking Enigmail at all -- and, when I look in my Thunderbird's Sent folder, only about half of the email is there.

You write "The only known reason to me why a message would not be fully readable is when the message is stored on a remote server." Just to clarify, I am composing my emails locally and sending them out via SMTP. At what point in the sending process does Thunderbird save a copy in the Sent folder?

Thanks!

Updated

6 years ago
Summary: Emails in sent mail don't always contain all of PGP block (Enigmail) → Emails in sent mail don't always contain all message content
Blocks: 714489

Comment 7

2 years ago
dal, do you still see this issue when using a newer version?
Flags: needinfo?(dal)
Whiteboard: [closeme 2016-09-25]

Comment 8

2 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(dal)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-09-25]
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