807091 - Since the update to 16.0.2 unable to send/receive email

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[Cassi]

Attachment: Troubleshooting info from Thunderbird

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.90 Safari/537.1

Steps to reproduce:

Updated to 16.0.2


Actual results:

Noticed the update didn't check to see if the add-ons needed updated.  Started being slow with sending/receiving but now it doesn't work at all!

Comment 1

[Ludovic Hirlimann [:Usul]]

What error message do you get when you try to send or when you try to receive ?

Comment 2

[Cassi]

There are several experiencing this issue as posted on https://getsatisfaction.com/mozilla_messaging/topics.

When I clicked "Get Mail" it would hang a long time on connecting, never reaching the point of checking messages.  The message would just go away and it wouldn't finish.

When I tried to send it would sit on connecting for several minutes and a STMP error message would pop up.  Thunderbird started working again just after I logged the bug so I can't reproduce the error message at this time.  Since then it's twice asked me to enter my password even though I check the box for it to remember it with Password Manager.

Comment 3

[Wayne Mery (:wsmwk)]

Cassi, still see this problem?

Comment 4

[Cassi]

I'm no longer on a Mac so I don't use Thunderbird.  The error didn't appear again before I switched over.